Did not stay here, paid. It was so dirty I just left. Not sure if I received refund. Was using hotels.com chat. They did not help me, ended my chat and said they would call me personally to help resolve things and they just left me hanging and never called. Worst service I have ever experienced . Will not be using hotels.com again. Still have made no effort to contact me or resolve the problem and secure my refund. Not happy with the experience and very poor customer service
D. Jason
D. Jason,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 1 日
It was Okay
Took 20 minutes to check in because there was only one gal who was doing the housekeeping, front desk, everything. No smoking signs everywhere despite the hotel's faint smell of 70s era cigarettes. Toilet was so old, and low to the ground it looked like it belonged in a Kindergarten classroom. Loud motorcycle idling/warming up right outside our window for fifteen minutes before revving up and louding taking off around 6am. Not the hotel's fault but didn't add to our comfort. Bathroom had no soap, luckily we had one with us becasue it would have been a wait tracking down the one worker. Beds were very soft and comfortable and we slept deep. And the one staff woman was very nice.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Moving to North Dakota
Great little stay, comfortable and walking distance to a great little diner for food.
Butch
Butch,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Friendly and clean, but noisy AC and humid room
Staff was friendly and rooms were clean and comfortable, although worn and outdated. The room was very humid and had a mildew smell from all the lingering moisture. The AC unit was extremely loud, we had to shut it off to be able to fall asleep. It was a particularly hot weekend in July, so these issues might not always be the case. Breakfast had a lot of options for just being cold food. Good selection of breads, condiments, fruit, cereal, etc.
Rachel
Rachel,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Worst experience ever!
I booked two rooms, one for my wife and I, and one for my traveling buddy. Check in went smooth, the first room my wife and I was given had blood on the sheets and mattress cover, and the ac was extremely dirty and had black mold in the ducts. We were moved to the room next door which smelled like uterine and the toilet was leaking around the base with dirty water on the floor.. we were then shown a 3rd room which also had no working a/c and smelled like a dirty locker room toilet. I asked that the price of my room be refunded, Anna my wife and I would just stay in the room with my buddy. The desk clerk was very accommodating but said she had to get approval from her manager. The manager was extremely rude, claiming that they had upgraded us but none of the rooms shown were acceptable. Again I asked that they just refund us the cost of one room and we’d just stay with my buddy. She told us take the property manager would be in tomorrow and would attempt to resolve the issue. I explained that We were traveling and didn’t have time to waste waiting as we had another 500 miles to go. It was at this point she said it would be better I’d we all just left. She refused to refund our payment Anna threatened to call the cops! We did leave but I should had let her so they could see the substandard conditions of these rooms and report the facility to the health department!
Thomas
Thomas,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Not as expected
I wouldn’t recommend this one.
Gretchen
Gretchen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Good Price, No Complaints
This was a good spot for a quick, one-night stay in the area. Good price, no complaints.
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Donna
Donna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Douglas
Douglas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Damp carpet
The room was clean, bathroom was good.
The only issue was the carpet was damp, the AC worked but, the room was damp feeling and wouldn't cool down. When you walked in the room it smelled like a wet dog
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
kelly
kelly,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Good value
The carpets are weathered and the furniture has some age on it but room was clean bed was comfortable had several 100 tv channels for when in room. I thought was very good value for the price.
If you want a spiffy looking hotel this isn’t it. If you want a great value for your money that is comfortable and clean and you can overlook some aging great choice
Ned
Ned,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
Here’s the good the room had been remodeloled T
Kara
Kara,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Nice hotel
The rooms are being renovated and they look very nice, with cute wooden touches. The staff were friendly and helpful.
Heidi
Heidi,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
Not terrible, but not good
The hotel is outdated with small rooms and few amenities. One of the biggest issues was lack of outlets for charging electronics. Carpet was pretty gross and hallways were dirty. Thankfully, the room was clean and we were able to make it through the one night stay and move on.
Amber
Amber,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Place was close to all our needs.
Tony
Tony,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
The most reasonable of properties in Moorhead MN. Room 109 had the lowest toilet I have ever, unfortunately, experienced in 60 years of travel. Room basics were adequate. No hair dryer. Staff was friendly and professional. Reception trainee was sharp. Breakfast was minimal. Good. quiet location on the southern perifery of the city.
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Waffles rock
For the past year or so, I've stayed at the Bison a few days, every month. It's a very quaint, affordable, and comfortable hotel. I like the location, everything just about, within walking distance. The staff is friendly. The waffles for breakfast everyday is a huge perk!!