Clean hotel. Good value versus other choices in the area. Easy on off from Interstate. Lots of food choices in area. Only knock was free breakfast was poor.
Derald
1 晚家庭旅行
4/10
Parking is horrible. Noisy. Some very serious room service issues.
Chris
1 晚家庭旅行
2/10
Front desk
Chris
1 晚家庭旅行
2/10
Some of the staff were decent, but others acted like helping guests was a burden. Several times I was completely ignored while they scrolled on their phones. The worst moment was when I walked into the lobby with an armful of towels due to no room service and, without saying a word, was snapped at with, “You have to get those from housekeeping in the morning.” No greeting, no offer to help—just pure attitude. The level of rudeness and laziness was unacceptable
真实旅客
1 晚家庭旅行
2/10
If you’re looking for quiet, this is not the place. The hotel is on a busy intersection and right next to a fire/police/ambulance station—sirens blared multiple times a day. Add in traffic and loud cars, and it was impossible to get restful sleep. Definitely not a relaxing stay
Chris
2 晚家庭旅行
2/10
Worst hotel experience in 25 years of travel. Room service was unreliable—promised but rarely delivered. Different shifts gave conflicting answers, and when they finally showed up, all they did was drop towels and take out trash—no soap, toilet paper, or cleaning. When I asked for vacuuming, I was met with rudeness and was told to do it myself. Completely unacceptable.
真实旅客
1 晚家庭旅行
10/10
Chris
1 晚家庭旅行
2/10
Chris
1 晚行程
10/10
This location is a great spot for easy dining. Plenty to choose from—fast food, Mexican, Cracker Barrel, and many more—all very close by.
Chris
1 晚家庭旅行
10/10
Some of the staff here are truly great, even while working through a few hurdles. The manager clearly cares and puts in a lot of effort to support the team and ensure guests feel welcome
Chris
1 晚家庭旅行
2/10
Some employees provide excellent service with great attitudes, while others are unhelpful and unfriendly. It’s frustrating when the same request is made, and one employee will help while another offers excuses and blames others.
真实旅客
1 晚家庭旅行
4/10
The hotel has outdated furniture, a 2008 TV, and a smelly fridge. The bedding has cigarette burns. I guess you get what you pay for.
真实旅客
1 晚商务旅行
2/10
Second shift seems to not get along with first, often blaming them for issues. Some employees are great, while others clearly hate their job.
真实旅客
1 晚家庭旅行
4/10
Very noisy, with frequent sirens waking me up daily. Room service staff don’t speak English but are excellent and helpful. The front desk, however, offers excuses instead of assistance.
真实旅客
1 晚商务旅行
2/10
Some staff refuse to help. I requested fresh towels in the evening and was told to get them from room service in the morning. Disappointing, as I previously had a high opinion of the staff
真实旅客
1 晚商务旅行
2/10
Poor front desk service. The unwillingness to help is very offensive and comes across as rude. Bring your own towels because if you decide to sleep thru room service in the morning, they will not grant you fresh towels in the evening.
真实旅客
1 晚家庭旅行
10/10
The friendly staff is what makes this hotel stand apart from others in this price range
Chris
1 晚家庭旅行
10/10
Chris
1 晚行程
10/10
This hotel has a terrific staff that is well managed. I go and ask for something (towels, shampoo, etc) and they spring into action! It is very obvious that this hotel truly cares about their guests and their comfort. Highly recommended!
Chris
1 晚家庭旅行
10/10
Shelly was so nice! Every member of staff is very respectful. I have seen the efforts of the staff and I got the sense of proper management and accountability when issues arise.