Don’t stay here!! Place should be closed!!
Bed bugs in multiple rooms and now many people are fighting for a refund.
We had to leave hotel at 11pm after discovering the bugs.
Stephanie
Stephanie,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
We were staying here for a baseball tournament. Our room was dirty and my husband asked for a new comforter and the kid at the front desk said
Brittany
Brittany,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
Bugs!
The pictures online were deceptive. The hotel had a foul odor, was unclean, there were multiple yellow and dark stains on the bed and BUGS in the bed. We left as soon as we realized there were bugs, but not before our luggage had been exposed to the building for several hours while we were gone. I am disappointed in the hotel and would not recommend it to anyone. It was difficult to get a refund. I never leave reviews but I would not want another family to endure the stress we did.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
JOKE!
The hotel was infested with bed bugs! Our whole team had to leave and hotel.com is making it extremely difficult for me to get a refund!!!
Heather
Heather,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Brady
Brady,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 28 日
Stay away
Not happy about breakfast advertised a breakfast buffet at 6am it was barely a continental breakfast at 6:15 on the first day I asked the guy playing on his phone about breakfast and he said oh ya I’ll get it in a minute then brought out 2 apples a little bit of cold cereal and milk, some packaged muffins and 4 pieces of bread for toast
I will be in this area at least 5 times a year for the next 4 years for work I have already booked my next stay at a different place
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Leo
Leo,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 4 日
The outside windows were so dirty I didn’t even check in just walked out then came back and checked in as not to waste all that money however after seeing them inside if property I decided not to stay
Mary
Mary,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 24 日
The pool was down. I brought a basketball team of junior high kids. Would've been helpful to know that there wasn't going to be a pool. The fitness room had two cardio machines, again, not much help. The vending machines didn't and hadn't worked in a long time. The bottled water had turned yellowish brown. The highlight of breakfast was a pancake maker, that made one pancake before it quit working as well. The rooms themselves were not to bad, but the lack of any thing else was really irritating.
B
B,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Our first experience with SureStay was wonderful.
Maryanna
Maryanna,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 17 日
Disappointed
Dingey, did not clear snow from sidewalks entire 2 night stay, barely any breakfast available, lots of hair on bedspreads.
Lindsay
Lindsay,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
1 of the 2 towels and 1 of the 4 pillow cases were stained. Fortunately I was traveling only, so they didn't need to be used.
Robert
Robert,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 24 日
1) When we checked in, the bathroom adjacent to the desk had toilet paper all over the floor. Very messy.
2) There was a leak in our bathroom from the overhead vent.
3) Breakfast. Served from 6:00 - 9:00. We got there around 8:30. Pancakes were like rubber. Juice and yogurt were in a plastic container with no ice, so warm and probably sitting out for 2:30 hours. Milk was not cold, so afraid to use it on cereal. Hot chocolate maker produced hot chocolate that tasted like coffee. Tea bags were dirty as something was spilt on them. Sink had no water to wash down hot chocolate we poured out. Top of garbage can was filthy. Trash on floor.
Richard
Richard,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 7 日
Manager on vacation no clean rooms took money off my card no room no refund not my fault
Margaret
Margaret,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 1 日
Friendly staff. Stains on towels, sheets and walls.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 27 日
You get what you pay for. Hotel room was dirty, soap wasn’t refilled, and shower head didn’t work. Lots of stains on the bed sheets and burn holes in the mattress. Large amounts of dirt and dust in the room as well. Would not recommend anyone to stay here. Hotel room smelled musty. Me and my fiancée had red bumps when walking up and felt really dirty. Not even for the price. Ad says pet friendly but they don’t allow cats. Again would not recommend there are better hotels with a cheaper deposit fee that are much nicer in around the same price range for this place.
Jenn
Jenn,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
The manager is so nice and helpful really appreciate the service and smile
Margaret
Margaret,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 3 日
Dwayne
Dwayne,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 21 日
Josephine
Josephine,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 18 日
Nice place.
Joy
Joy,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 18 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 17 日
There with my daughter for a soccer tournament. We left, and found another hotel. Didn’t feel safe.
Kate
Kate,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 17 日
If planning to stay for one night its okay . The room was spacious and clean . The lobby smelled a little weird , pool area was ok