I am a disabled Vet. Have had a service dog for over 10years. Was asked for proof of disability. Well they got the proof when the black of knowledge by the staff of ADA laws and being threatened to be kicked out, then when I had to be moved to a different room because service animals are allowed in that room the staff ganged up on me in the hall way slamming doors making my anxiety greater making the dogs respond because well that is the job they are tasked to do. They THREW my stuff all over the floor in the hallway! I had a laptop, tablet my wallet all across the floor. Thankfully the only thing that broke was a C cable and was easy enough to replace.
The resulting panic attack left me without use of my limbs for a few hours when I was able to get up and move enough for one of my dogs to assist me in helping the staff shut my car up in the parking lot. After pitching a fit when my friend called to have them shut it for me.
I was asked for proof of my disability and that my dogs needed documentation of being service dogs. This is a violation of the American Disability Act.
Because of the altercation my friend and her dog a pet that we openly admitted and hand money in hand to handle the pet fee for this dog and they tried to turn them away.
I will be filing with the ADA over this.
The hotel itself looks nice on the surface but the outlets are so worn out I had to stack cups on a spray bottle to keep my laptop charge. DONT STAY HERE it’s not worth the cost.
Marian
3 晚商务旅行
10/10
Chassity
1 晚行程
10/10
Great like always
William
1 晚行程
8/10
Everything was good except for the breakfast. Breakfast could be better.
真实旅客
2 晚家庭旅行
10/10
The staff was amazing! Our car broke down and they let us stay until we got help bc it was cold outside. Very wonderful experience
Emily
2 晚家庭旅行
10/10
Clean and friendly
John
1 晚行程
8/10
Michael
1 晚行程
10/10
Ryan
1 晚行程
8/10
Steve
1 晚行程
4/10
Blake
1 晚家庭旅行
6/10
Some things in disrepair. Not super easy to get around the area. Travel through residential areas to get to it.
Jessica
2 晚浪漫旅行
8/10
Good value for the price.
Jason and Pat
1 晚浪漫旅行
8/10
The stay was wonderful and had wonderful sleep
Allyce
1 晚家庭旅行
2/10
Bryan
3 晚行程
10/10
The bell up front didn’t seem to work. Had to wait a few minutes for someone to come to desk. Very clean and nice staff. Quiet area
Eric
1 晚浪漫旅行
10/10
Great rates and excellent service!
Ivan
2 晚行程
2/10
Terrible
vishal
1 晚行程
10/10
Madison
1 晚行程
2/10
Gloria
1 晚结伴旅行
2/10
Terrible and scary experience!! The manager tried to let himself in my room several times. He wanted to spend time alone. I have made a formal complaint and will be contacting law enforcement.
真实旅客
1 晚行程
10/10
Michael
1 晚行程
10/10
I enjoyed my stay, it had everything I needed.
Victor
2 晚行程
6/10
Beds are hard- swimming pool closed for re doing-- Breakfast was microwaved mini sausage on muffin-NO orange juice-- toaster oven your own waffles. Not impressed with quality of service of the price.
Troy
1 晚家庭旅行
10/10
Clean and quick check in. Continental breakfast - not hot.