Desk clerk knocking on my door at 10:30 at night to correct an error that the earlier clerk had done, phone in room did not work, safe broken, no hand towels, coffee maker dirty and no cups or plastic glasses, every surface dirty, don’t stay here!
George
George,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 24 日
Amazingly bad service
Really bad service start to finish. I had to wait 3 hours for my room to be ready when I attempted to check in at 3:00pm. Desk clerks made promises that were not kept. 1 towel was in room when ai finally got into room. Key card gave out after 24 hours.
Roger
Roger,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
If there was room service we didn't get any. I have stayed at many hotels from regular places in cities to mountain and coastal areas. First look our room was ran down shower dirty and rusty, room dirty, air vents rusting out and falling off the ceiling. Our ac was broke and took 2 different front desk ladies(one really nice and the other should be fired) atleast 3 maintenence people and from 7 am to 9pm to be fixed, and thats after spending the first night with it hot waiting for it to cool down. (86°F in our room at night July in Texas. Pretty hot.)
I never do these reviews on anything but this place made me so mad just from the crappy customer service from the one front desk lady, to the maintenence man that didn't do anything but drop the thermostat (like we didnt try that) to spending 29 hours with no AC in a hotel that could've just gave us another room. I decided to do the review. I will never be visiting this hotel ever again or any other super 8 since this is the kind of customer service corporate is ok with.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
JoseLuis
JoseLuis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Don’t stay here!!
The tv didn’t show anything but a blue screen, the ac barely blew any air and it wasn’t cold in that room. It looks like they know about that ac being on its way out and they are just letting it be that way.
David
David,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
No greetings when you get there. Room was dirty when we got there. Stains on bed blankets, stains on tub and toilet. Asked for a mop, never got it.
Genesis
Genesis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Water pressure
There was no water pressure in the shower. We where there 3 days and linens didn’t get changed nor towels, fan exhaust in restroom was broken.
Alma
Alma,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Poor service, no house keeping
No house keeping both days, even when requested.
Amanda
Amanda,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Keep valuables inside vehicles or room
Room was clean and bed was comfortable. The only problem we had was that someone got into the bed of our truck and went thru all our stuff. We didnt have anything of value since we always bring our expensive item into the room with us just in case this happened. You can tell it was young kids because we saw handprints and foot prints on top of the ice chests. We did park in front of the office and in camera view thinking our truck would be safe from vandalism, guess we were wrong!
Veronica
Veronica,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
First and last time for me
This was my first time staying here at this hotel I did select it due to price at the time of booking but it was not one of the cheapest. Check in was good and quick however I didn't expect the 100 deposit that was needed the room was decent as far as being clean floors were tile so they were humid and you had to wear socks at all times there was no hair dryer available the shower head didn't work right there was more water coming out the bottom than the top I hardly ever have to give a bad review but the worst part is the pool the water was full of bugs and the was so much debris on the bottom I asked them if they could clean the pool they sent someone to just scoop the bugs out, but the water was just so dirty and cloudy I just couldn't even stick my feet in. Breakfast was good. But won't go back
jessica
jessica,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Overall stay.
Stay was uncomfortable, from guest drinking and smoking in pool area. To bed not comfortable or shower took for ever to get hot. Also floors were extremely slippery.
melchor
melchor,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Rudy T
Room was okay bed was terrible but overall not bad for price
Rudy
Rudy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Worst Hotel on SPI
This was the worst stay we have ever at SPI. The rooms are dirty (walls, beds, doors, etc) Our refrigerator was leaking & the front desk suggested we clean it with a towel. The water of the shower & sink faucet was scorching hot (happened it multiple rooms) so we could not shower, brush our teeth, nothing. Front desk did nothing to address the issues.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Bad experience
Horrible experience with the rooms. I had family reseve 5 rooms and everyone had issues. 1 room had water all over the room from the fridge unthawing and they didnt eant to send anyone it clean it. U had a handicap aunt staying there and we had requested a walk in shower and it had a tub. When asked if we could change they said no. The showers had boiling hot water and no one was able to shower. And when we comllained about it, we were told Maintenance wasnt available till later,but we had to check out by then and werent allowed to stay later.
Pedro
Pedro,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Agustina
Agustina,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
It was clean
priscilla
priscilla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Efren
Efren,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
Wall lamps were severely rusted, so was microwave and the safe. TV was broken and didn't have a remote. Bedding sheets had stains. Bathroom area was the worst part. Shower started cold and slowly stayed permanently hot. Towel was on the floor. Toilet area was really unclean. There was urine under the toilet ring and dried poop at the back of it. A hotel stay should make you feel relaxed not give you major anxiety.
Jesus
Jesus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 1 日
The room was totally smelling like cigarette and totally noisy we had to leave one day before because we couldn't stand the room like that
HERIBERTO
HERIBERTO,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
No more super 8 for me.
They changed my booking, the same day I was supposed to check-in, without telling me, then offered no help when trying to fix the situation after I’d had the reservation for months. They didn’t answer the phone, so it was a total headache. I had to take time to go in person to try to resolve the “issue” and they referred me to the Expedia app to take care of it. Luckily found a better place the same night to stay at. I don’t even know if I’ll be reimbursed the nights I booked. Used to always use Super 8. Not anymore.