Booked same day after seeing good reviews and pictures. Was texted that we would find our keys in a lockbox. No attendant when we arrived at 11pm. We followed instructions and walked into the grossest hallway. Stains everywhere. The pictures show the property in a condition that it is no longer in. The bedding had a significant amount of hair on it, the towels looked dirty, and the carpet filthy. Upon walking in, we texted the contact and received no reply about the unacceptable, falsely advertised condition. Booked another hotel and left. Today, they texted to ask how our stay was. When I asked if they received my previous communication and summarized the issues again, the only response I received said, “yes,”.