The hotel was clean, and the room was nice. Breakfast was either low quality ingredients or lack of knowledge by whoever prepared it. However at the end of the stay is when things were really bad. A pair of tennis shoes was left in error on our behalf , which were a very expensive pair of shoes that are no longer made and had been very well maintained so we're clearly not trash. We called within a couple of hours of leaving when we realized they'd been left under the sink in the bathroom and were initially told the cleaning staff said there had not been any issues left. We however had stopped by and ask to see in the room to be sure. They were not in the room and after the front desk staff expressed their hesitant to ask the cleaning team anything further stating they were afraid of them and neither of them spoke English, they allowed us to ask them about it to which the cleaning staff was now saying they did see the shoes but they had been advised to throw them away. We're absolutely sure those shoes were kept and likely are being sold because they are very expensive collector items. And the entire interaction with the staff was incredibly uncomfortable and unprofessional
Angela
Angela,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Very friendly upon check in. Explained the Kay out of the hotel well. Very clean room also!
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Christopher
Christopher,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
At check-in, I had requested making sure there was enough bedding for all five of my people that was staying with me. I was told they would send some to our room. They never brought any sheets pillows or blankets to our room. So I asked again. I was told that I couldn’t get any pillows or blankets till the following morning. However, I was only staying the one night so what does that do? I was left sleeping on the floor with no pillows or blankets. My children all had to sleep in the king size bed because that’s the only pillows sheets and blankets that were provided in a room with five people staying in it. I was told by front desk that there was no other pillows and blankets because the hotel was fully booked. But I’m confused on if I was included in that booking number why there wasn’t enough pillows and blankets provided for my room where I booked for five people to be staying in?? The pullout mattress was tiny and all stained up and had crumbs in it. But we never received the bedding to make it anyway. The bathroom smelled like urine terribly. The bathtub dripped the whole time. The bedroom TV remote doesn’t even work. There were cobwebs and bugs and broken door handles. I have never experienced something like this before staying at a hotel so it was just wild.
Jacqueline
Jacqueline,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 17 日
Brat stay
Reynaldo
Reynaldo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 17 日
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 7 日
Unsafe didn’t stay
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 6 日
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
The hallways were cluttered with trash, the Tv needed a IT tech to turn it on and every time you either tried to. Change volume or channel it would disconnect and we’d have to get someone down to turn it back on!
Not recommended to stay here
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Comfortable stay
Beds are comfortable. Breakfast is always good. Staff is Great
Kim
Kim,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 29 日
A bit worn
The halls smell strongly of pot. Is there any way to control this? The carpet in the halls were dirty. The elevator is dirty. Besides these things,
The breakfast is very good. The staff is nice.
Kim
Kim,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 27 日
Strong odor in the whole place. I don’t know if it’s a cleaning agent or just covering up another smell but it’s very strong
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 25 日
Dakota
Dakota,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 17 日
You get what you pay for
Where do I start??
Good things:
* comfortable bed
* no bed bugs or bites
* no disturbances from outside or other guests.
* front desk resolves poorly draining shower issue same day
* free hotel waffles at breakfast — yum
No so good things:
* the facilities were beat up. The whole place could use a fresh coat of paint in the halls and rooms.
* I had to approach the front desk three times a day to get my key card remagnitized. That got old quickly especially after 3 nights. I kept the key in their paper sleeve as directed. Still no luck.
* bottom of the tub was filthy. Most likely due the very slow draining tub. Why the cleaning staff let that go without alerting management is beyond me
* Parking lot has strewn garbage everywhere and felt unsafe
* Could not connect the room TV to the internet to watch my Netflix.
At the end of the day, it was fine for a single male. I would not consider this for my family or a repeat visit for myself.
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 16 日
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Sofia
Sofia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Antwain
Antwain,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Quick stay before morning flight.
The bathroom need some paint and mildew repairs, but everything was functional and the room was quiet. Beds were comfortable.