岛海洋渡假

The view from the room was nice. Unfortunately there was a problem with the unit when it rain some water got into the room through the bedroom window.

I liked the surounding of the prpperty, I dod not like the rooms

Very clean. Near a beautiful place. Great service.

This property is mismanaged rundown dump. There is no drinking water and they neglected to tell us about it. We got info from other residents. There is no WiFi ( for many months). Rooms smell (chlorine or mold), refrigerator leaks etc.

The property itself is really nice. It’s in a great location- serene and natural beauty. Beautiful beach and nice pool and poolside restaurant/bar. Food is ok. The kids actually really enjoyed it. However, the service was possibly the worst I’ve ever experienced . It seems that there is no management on this property. I understand island time and need to tone it down with our wait time coming from NY- but this was over the top. We literally sat for over an hour waiting for our food in the restaurant and there was only two other patrons there . The next morning there was about ten families with only one waitress . Breakfast took forever to come . If you needed something it would come ten to twenty minutes later. This happened every day so we started to Treck off property for dinners.The room situation was worse. Our first night there was a musty smell and we had to open all doors and windows. There were no clean towels and we called the front desk about 4 times over the next three hours and they were going back and forth with blaming the housekeeping staff. Why was that our problem? The cleaning staff never cleaned the room. All they did was make the beds. Floors remained dirty , they did t wipe down anything. It was disappointing. Thanks believe if this hotel had professional management ans more staff it was rate way better, Hopefully they clean up their act!

location Excellent and food was great love the price as well

I was pleasantly surprised to find a full kitchen, the room was more like a condo than a hotel room. I didn't remember that when booking. It made things easy, since the restaurant was not open during times I wanted to eat -- very odd for a hotel restaurant. It's low season and there weren't many guests -- which is fine, I was in town on business, but the film crew shooting a movie was discourteous to the guests and made lots of noise during normal sleeping time. The hotel should have alerted guests to that. The staff was very friendly for the most part, and the location made it very easy to get to anywhere in town you'd want to go very quickly. Had no issues with security, we felt very safe.

I was so happy that the property was open after the storm. I heard that they had a lot of damage and this was understandable. However, the reason why this is a not so good review is so much went on at the resort even though there was not a lot of people staying there. We changed rooms three times because the people above us made a lot of noise because there where a lot of children in both of the rooms. When we came back to our room on New Year’s Eve around 12:30 my key wouldn’t work I went to the front desk and the lady was acting strange she told me that there was nothing she could do because of something about the key pad so she said if we go back out then we would have to get the older security man to let us back in. I told here that’s not going to happen and she needs to try to rekey my card and she did and the key worked. Oh and another thing please put more sand on the beach because if it’s high tide then the beach is useless and that’s a shame because I am a morning person and I like to sit on a beach chair and read but if it’s high tide then you can’t fully enjoy what you paid for. I stay here all of the time for many years and this is the first time something like this ever happened to me. Now the good part of my Resort stay was the lifeguards and the activity leader Shaneika she is very good at what she does.

The pool and beach was nice. Very nice location. Rooms were good.

Room was filled with bugs, the restaurant menu never changed, everything is expensive