The computers were not working when we arrived, so couldn't check in. I asked that they call us while we were getting dinner so we'd know we didn't need to find alternate accommodations, but nobody called. Upon check-out, since check-in was problematic, I asked for a printed receipt, and they could only accomplish this from one of their computers (email was too confusing for the desk clerk). The room was too warm (with the AC not working in concert with the thermostat), and the hot water at breakfast tasted so strongly of coffee, it was unusable.