Great place always. We always end up returning for their facilities, food and great service
Eva
Eva,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Viaje de Festejos
Maravilloso lugar nos encanta visitarlos
Joel sixto
Joel sixto,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Karin
Karin,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Bien
El personal es amable, la estancia bien. Al llegar no nos explicaron muy bien todos los servicios , pero en general estuvo bien. Me puso triste no poder reservar ningún día los restaurantes de especialidad, eso fue muy muy frustrante.
El servicio de bufete para el desayuno cierra demasiado temprano (10:30 am)
Alberto
Alberto,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Kathryn
Kathryn,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Muy buena opcion
Muy bonito, la comida en el restaurante muy rica, muy familiar, muy recomendable
Francisco Manuel
Francisco Manuel,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Beautiful resort. Nice staff. Loved the wild life roaming the resort. They had great shows. We saw the magic show & the talent show and they were awesome! Kids enjoyed it. Pools were always clean. Was hard to get a pool chair as people left towels or personal things and left for hours. A la cart restaurant were also very good!
Natasha
Natasha,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
There should be more than 3 al la carte dinners
Rowell
Rowell,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The staff was extremely friendly and very helpful. The property is beautiful and walkable. Plenty of dining options and multiple bar locations to keep your cup full :)
Billie
Billie,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
Food was ok.overall it was good
Maria Jocelyn
Maria Jocelyn,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Our stay here was wonderful. Plentiful access to food at all hours, kind and courteous staff. Looking forward to coming back someday.
Henna S
Henna S,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
ERIC
ERIC,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Overall our stay was very nice! There were several dining options available however you needed to book your reservations 10 days in advance. However I only received my pre-check-in link five days in advance and was not able to make any reservations for à la carte dinners. Customer see was not able to help make any dinner reservations when we were at the property. One of the swimming pools was closed and there was no notification of this. Overall it was a good experience friendly staff, the property was very well maintained and very clean property. The one downside was the beds were not comfortable at all. Other than that it was a good experience!
Gina
Gina,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Esta muy grande el hotel para disfrutar varias amenidades
Sergio Eduardo Martinez
Sergio Eduardo Martinez,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Very family oriented
Stephen
Stephen,8 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Thayne
Thayne,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Ananna
Ananna,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
Almost all the staff is fantastic. We had a server at tapanyaki that didnt write down my shelf fish allergy. Stopped the cook from killing me. The cook was mad and apologized. Later the waiter told me he had to pay for my meal 20 dollars. He also was upset at a tip left by another couple and commented on that. The other staff everywhere was top notch.
Reed
Reed,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
I liked the grounds, and the quiet pool. On a personal note, I wish we would have stayed at an adults only resort. Its a very large resort and very busy. I prefer a smaller quieter venue. If you are traveling with children and multi generational family members, this place is excellent.
John
John,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
LAWRENCE LEONARDO
LAWRENCE LEONARDO,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Pools are lovely, food is good.
Annette
Annette,8 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 23 日
Grossly over priced for what you actually received. The food and quality of the rooms were below standard. I have experienced many AL across the globe and this is the poorest. The main buffet area was often short of food and what was presented looked like it was made for workers, not for families who have invested a lot of money to have a quality vacation. The most basic items, mac and cheese for kids - that was not mac and cheese at all - was unavailable. Wait for pancakes and waffles in the morning as they were out. And the drinks - they were beyond lacking. Anything that was not watered down, was an upcharge. It was really unbelievable what they up charged, which proved that they only offered the below shelf options. And the rooms.... They called a one-bedroom with a pullout sofa a 2-bedroom. The showers leaked. No towels, and fixtures that hund off the walls with no protection round them. This place was a huge disappointment. Did I mention the price??? Please go elsewhere.
Abibat
Abibat,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Thumbs up
Jonathan
Jonathan,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Room was clean and spacious. Staff was helpful and friendly.
Karen
Karen,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
The Bahía Príncipe Grand Tulum was great place to stay with the family. We enjoyed the rooms, the spa was fun, and staff was excellent.