The staff told us that the air conditioner was barely leaking on the floor and for us to not turn it down too low under 60. We never took the air conditioner below 69 and every day five or six times a day i had to clean the water up off the floor from the puddles that was in front of it. This morning I woke up and our entire room was flooded with two inches of water destroying several of my boxes and my personal items. I explained to the front desk what happened and they told us to either pay $80 or get out for the next day instead of trying to accommodate me or fix the situation at all. During cleaning up the water I pull the refrigerator and the electrical surge protector is laying in a puddle of water on the floor connected to another surge protector as well as several cords plugged in. Management sent an older lady to put blocks under the front of it. She took off the facing and the entire unit is nothing but black mold. The staff was horrible the management is horrible I have roaches in my belongings now because there was ROACHES EVERYWHERE. It's a horrible place to stay I would never recommend this to my dog. The better Business Bureau is definitely getting a complaint from me as well as three or four other guests about this place. They are called slumlords. STOP STEALING PEOPLES MONEY.
Janette
Janette,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Marty
Marty,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
There were roaches crawling on the walls, dead roaches and dirt all over the bed, disgusting place. One of the worst I’ve ever stayed at and that is saying a lot. I have photos of all of it.
Joshua
Joshua,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Sink pop up didnt work
Richard
Richard,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 20 日
Skyler
Skyler,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Nice place
Skyler
Skyler,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
As far as Martinsburg goes for value in a hotel. This is it.
Skyler
Skyler,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Cpol
Skyler
Skyler,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Front lady was awesome n super nice
Bobbie
Bobbie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Consistently great service
Dislocation is my halfway point whenever I leave North Carolina and head toward southern New York. The people at the front desk do a nice job checking me in and getting me a comfortable room. Can't say enough about them keep up the good work
Ludwig
Ludwig,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Ludwig
Ludwig,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 14 日
loran
loran,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 25 日
The staff was helpful and friendly.
Jeremy
Jeremy,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 23 日
JASON
JASON,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 21 日
Had roaches in the room.. lamps falling off the wall.. narcotics dealing and yelling going on all hours of the night
James
James,4 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 12 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Very clean and quiet
constance
constance,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 7 日
Thaviess
Thaviess,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 25 日
Danny
Danny,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 15 日
Not gonna happen.
Had an issue with the booking and didnt realize The app had booked me for The week before I actually needed the trip to be. Did not realize the issue and trying to talk to Hotels.com and also the management of the property, they refuse to accommodate or refund the mistake, therefore i wound up going through my bank to refund it. I know this place was not busy to begin with from the last time I was there, so there’s no reason why they couldn’t change the booking being that the hotel wouldn’t have lost any profit, Although the last time I stayed there, it was not an Impressive booking in general. The room was not exactly the cleanest and they were in the middle of “”remodeling”. This is a no-go for me. I go ti wv often, but refuse to book this place again.