The hotel was fabulous and the staff could not be faulted for their professioalism, friendlieness and helpfulnesd. Best place we have stayed in the whole of scotland.
Vance
Vance,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Avoid at all costs - hotel in administration
Arrived for a friends birthday
Was quickly checked in and asked to pay.
After paying we were told there is no restaurant available and possibly no bar due to hotel going into administration. Due to the location there is no other options around for food so we asked for a refund. This wasn’t possible.
Thankfully after a lot of back and forth with the hotel, I was issued a refund.
Maria
Maria,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 22 日
Kalum
Kalum,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 21 日
Lovely place to stay, only thing they don’t tell you is it is £100 a night that you get back after your stay.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Worth the stay
The hotel was a jewel in Scotland, very well laid out and the room was amazing. I would definitely stay here again.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 9 日
Sanam
Sanam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Yevhennia
Yevhennia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 22 日
Check-in took a while.
Bed was described as king-size when booking, but it was actually a queen-size, which was disappointing.
Caitlin
Caitlin,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 18 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 4 日
Lovely place to stay however on website states 24 hour room service which we found out isn’t offered during your stay.
Roseleen
Roseleen,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 30 日
Katharine
Katharine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Murray
Murray,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 14 日
We loved our stay at Dunalastair. It was quiet (we had only 2 other guests while we were there) and had the restaurant to ourselves both for dinner and breakfast.
The amenities were excellent and the rooms were comfortable. We would definitely stay again.
Bridie
Bridie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Excellent hotel with fantastic staff in beautiful
Staff were so helpful. Hotel is immaculate and in extremely pretty location. Cannot fault it in any way. Rooms excellent and the staff would help with anything. Will definitely return.
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 6 日
In administration so beware
Very nice to look at. Clean & comfortable, feel we should have been made aware of it being in administration. So we could have made decision whether to stay or not only 4 staff in total 1 waiter 1 cleaner 2 front of house. No bar is available anymore. Menu was very short.prices for food expensive considering how poor the quality was, hummus served with homemade bread ( bread was cheap sliced ) chicken supreme was overcooked served on tin sweetcorn and broccoli. Madeira sauce was cream & Madeira wine which was awful, homemade chips were cheap frozen chips. Burger & chips, brioche bun defrosted to order or stale take your pick. Frozen chips brown lettuce. Not edible & olives not fresh bill was £74.00 give or take, first time I’ve gone to bed hungry after 5.5hr drive.breakfast was available but for another £30 for 2 no thanks not after worst dinner you can imagine. On average we go away 15/20 times a year. This was worst food experience. Did tell receptionist but not interested as in administration no discount offered. Such a shame. Pictures on hotels.com show beautiful food but most facilities including good food not available
Beryl
Beryl,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 2 日
Disappointing stay - average hotel.
Disappointing stay! We asked to move room after checking in but only downgrades and unsuitable rooms (separate rooms) were available.
Booked a Stable suite hoping that this would be ground level as we travelled with our baby. It was not suitable for a pram/ baby with lots of stairs up to the room. More information could be added to the website to help with room choice.
We had a strong smell of damp in the suite’s bathroom which gradually was noticeable in the main area. Concerning as we travelled with our baby.
Suite is average - felt tired and sparse. Near to no natural light so felt gloomy and was not big enough for three adults. Blind broken, table with chips & kitchen set up is basic and not properly considered (cups & items but nothing to dry these).
Dinner was expensive and not worth the price paid.
Air fresher is pumped throughout the hotel, beautiful but was completely overpowering.
Breakfast upgrade was extortionate and again average quality.
Staff were really helpful, building was really beautiful & immaculately clean. Location was great.
I feel the hotel misses the mark for luxury & would say more like 3* with a lot of potential if better attention was paid to issues. It feels like it is sold as a formal, upmarket hotel with great dining but furniture/ everything inside is not of that standard.
I contacted the hotel privately with feedback but no response after nearly two weeks.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 24 日
Lovely.
Just make sure when you check in you have enough money for deposit.
I have had 4 nights, I needed £400 deposit. Just bare in mind - £100 deposit per night.
Internet went off on our last day that was due to bad weather.
TV didn't work.
Otherwise, everything's excellent. Nice people. Locals were amazing. Refreshing.
Hakeem
Hakeem,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 19 日
Franciska
Franciska,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 6 日
Mandy
Mandy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
ralph
ralph,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 27 日
Leigh-ann
Leigh-ann,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 25 日
Jonathon
Jonathon,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 24 日
Really enjoyed our stay.i was like WOW when we went into the room never stayed anywer so beautiful.was luxury to me