Overall, I enjoyed my stay. Small property, but never felt crowded.
Site expansion would be beneficial: more elevators (currently only one set) & shower facilities for guests to use between check-out & airport pickup should they decide to maximize use of the pool/beautiful beach.
AREAS OF OPPORTUNITY:
- Slippery floors despite being freshly mopped - not sure why. Slippery in my room, in the lobby, in the restaurant. Rectified the following day.
- In my junior suite, big enough for a solo traveller, finishings are clearly aged & in need of replacement: wall lamps corroded, mirrors have age spots, door had stains on it from lubrication if the door closer.
- Poor ventilation in bathroom - not sure if characteristic of Riu’s. I noticed the same in Dominican Republic as well
- My fridge was mysteriously loud & kept me awake. Riu associate seemingly confused by my request to have it unplugged. The day had passed & it was not rectified, but the next associate I spoke to did not make it a problem & sent a technician up right away.
GOOD:
- Food was fine, desserts in particular were delicious in my opinion & on par with my previous Riu experience.
- Staff was all friendly & polite.
- Beach experience was positive - more than enough beach chairs & space for everyone, the staff managing it were very accommodating. FYI water, although clear & beautiful, is deep & waves were strong. I’m a confident swimmer but only lasted 5 waves because I was exhausted.