We asked a question about drying our clothes on the app and noone ever rea hed out. The toilet paper had no holder and the side cabinet was broken where the microwave is. The hotel itself was beautiful, clean, and the beds were comfortable. We loved walking around the lighthouse and the docks.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Maite
Maite,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
Amazing hotel with a terrible service
Luciano
Luciano,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Very clean and staff was excellent! Great views of the water at the restaurant on site. We had a great experience only note is there is no microwave in the room in case you have kids or need to warm something up. Other than that no complaints will stay again.
Nikita
Nikita,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Ehhh, false marketing
After staying at The Reach in Key West I came with high expectations but understood they don’t have the same amenities. Let’s just say they make this place look better than it is via social media, it is lack luster at best. It is a typical road trip hotel where you stop, other than that… nothing special at all. Bartender was not friendly, I was treated like I wasn’t worthy of their time. I treat people well especially service staff that treat me well. I was so turned off I just took my drink to go and ate somewhere else. To charge a resort fee on top of it all is an absolute joke. If you need a place to stay on your drive down to key west, worth the stay but it’s nothing to brag home about.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 16 日
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Highly recommended.
First time in Marathon. Weather was great as was the hotel and staff. All staff went out of their way to greet us and ask us how our stay was going.
Excellent meals.
Raymond
Raymond,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Perfect Get away
location for fishing was great! everyone was friendly and helpful. Pool area and bar was very relaxing.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
The place is very pretty. But they allowed load music in pool area and didn’t have reg coffee or tea
Marcy
Marcy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Great place to disconnect.
Great hotel. The staff was friendly and the drinks were great! A wonderful place to disconnect the rooms were were clean and spacious.
maraivy
maraivy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
guillaume
guillaume,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Venessa
Venessa,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Angelica
Angelica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Erick
Erick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
We had a great spring break trip! It’s hard to find a hotel that will accommodate a family of 6 without having to get two rooms. The room was fresh and updated. Staff was super friendly. My kids loved the different options for pools. I recommend the mai tai from the bar!
We were so happy with our stay at Faro Beach. The property had so much to offer, was at a great location. We will definitely be back.
Cassandra
Cassandra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Slightly disappointed
The hotel is marketed as an ocean front property, which isn’t exactly true; the only portion that’s actually ocean front is the property’s restaurant and swimming pool area. Rooms are a view of the parking lot.
If you want to have a normal size coffee in the morning, you have to walk from the rooms building through two courtyards to get back to check in and access to real coffee. Rooms had a very unsubstantial espresso maker with minimal coffees. Pool towels were not always available which was frustrating.
We asked for help from the front desk and they did nothing to follow up with us. They were not the friendliest people which is pretty bad for a Hilton property.
Other than that the property was pretty, restaurant was very good and the rooms were clean and comfy.