this hotel was very beautiful. We got the king suite with a king bed and a sleeper sofa. The sleeper sofa was very small for two people. It w. Sheets and blankets. We asked the front desk to bring up blankets and they never did and then we had to call them to get blankets. call multiple times letting the phone ring 30 to 40 times each. They ended up never bringing us blankets.
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Margarita M
Margarita M,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Deceptive room description
Great location and lovely hotel. Very disappointed that there was no safe in the room and no full length mirror.
I also booked a “view room” and the only thing I could see from my window were internal hotel walls and other windows.
Samantha
Samantha,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Sybil
Sybil,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Disappointing Start to Vacation
They didn't have our room ready. We had to wait until well past 10:30pm to get our room despite telling them we'd be there around 8PM. They gave us a credit to their very expensive restaurant and stored our luggage.
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Superb
The hotel was just perfect and the food were superb! Especially the one I ordered "Coffee rub" Ribeye steak and was so delicious 😋! The area was just location to go shops and the areas for visit of museum or historical sites! You will love it !
Greg
Greg,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
An amazing stay
Carla
Carla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Just beautiful property the pool was refreshing. The area was beautiful
Carla
Carla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Our suite was wonderful and had a nice view. The restrooms by the restaurant would need to be checked, refilled and cleaned more often. Most of the staff was nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
I would not go back.
One of the elevators was broken from the time we stayed before our cruise and was still broken when we returned. The coffee and hot tea were very expensive along with the food.
JANE
JANE,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Allison
Allison,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Excelente
Muy bonito, muy limpio y excelente ubicación
Excelente servicio
Quiero resaltar el servicio de Miguel Concierge
Jesús J
Jesús J,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Great rooms, great location
Loved this hotel - cleaning staff seemed a bit lacking. Our room was out of all the basics when we checked in and it took a while to get that remedied. Otherwise, great location, room was very comfortable. We arrived late and had an excellent dinner at the restaurant downstairs We hope to be back!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Bom hotel
Hotel bom , em Porto Rico os valores são muito alto. O atendimento na recepção da Shally foi excelente.
O hotel correspondeu às nossas expectativas.
Mara Carmen
Mara Carmen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Great stay
Check in was easy. Friendly and helpful staff. Room was great except for the overwhelming air freshener smell every time the air turned on. Very convenient if you are getting off a cruise ship.
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Lynne
Lynne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Loved Hotel Rumbao!
Had a great spring break trip with my 17 year old son! The hotel is within walking distance to all kinds of great sights, stores, and restaurants in Old San Juan!
Katherine
Katherine,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Located in a very convenient location for those going on a cruise. We walked to the ship. The room was really comfortable and had a view of water. The restaurant was ok. Very friendly staff. Priced accordingly.