Front desk Elia was very friendly helpful, gave us dining tip and hot water boiler. Famous restaurant ZaZa is right in front of the hotel. Very convenient location. The hotel room is very small. 3rd floor u still need to climb about 10 steps which was very tough if u have big luggage. Breakfast is great and it's included which is a big plus for the stay.
Door man is also very helpful too. They asked us to sign a waiver of our contact info for receiving info right at the counter and it's in Italian. We r not happy with that. Hope they change the policy not to ask the guest to do that.
Muwen
Muwen,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2018 年 5 月 8 日
The location of this hotel is convenience, which is quite close to the underground station (5 mins walk). The customer service of this hotel was excellent, all were friendly and helpful to us. Breakfast was also good. We would like to stay in there next time if we come to Roma again. Highly recommended this hotel regarding to the price is reasonable, excellent customer service and breakfast.
Centric location, very friendly staff and a beautiful decor in the lobby. That's the positives I can add to this hotel.
On the negative side, the hotel is quite run down, the room very small and the bathroom door sticking to the floor after apparently surviving a flood. The pictures for our room type showed top floor and view of the city. Ours was maybe the worst ubication, 1st floor on the street corner with windows to both sides = hearing every scooter or screaming tourist passing by late at night. Last morning we woke up early by the sound and stench of the sewer drainage truck on the street. Three hours later our room still smelled of a bad bathroom break.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Phillip
Phillip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Fine hotel - near the center of Florence
Very nice hotel near the center of Florence. The staff was superb, breakfast was very nice, and close to many fine places to eat. Great experience. I would stay here again.
Angela
Angela,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
riikka
riikka,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
피렌체의 감성을 느낄수 있는 멋진 호텔입니다. 조식은 종류가 많지 않지만 깔끔하고 별도의 커피팟에 내어주는 커피가 아주 맛있습니다. 로비, 식당의스탭들은 친절하고 유쾌합니다.
SOOHYUN
SOOHYUN,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Fredrik
Fredrik,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
The location and the staff are exceptional!! While the interior of the property is a little dated, you can’t beat its location and the staff is the friendliest, most helpful team I’ve experienced in a very long time! I highly recommend Hotel Botticelli!
Susan
Susan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Good place to be central & safe , since traveling solo . Friendly staff & nice breakfast
Daniela
Daniela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Centralt og meget service på hotellet
Claus Netsø
Claus Netsø,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Perfect for Florence site seeing
Great location, close to all the places you want to see.
Very friendly staff, excellent breakfast, managed to enjoy the little balcony on the second floor.
Our friends that travelled with us were given room 100 on the ground floor that was very noisy from 4.30 in the morning, avoid this room.
Linda
Linda,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
Danielle
Danielle,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Walking distance to Duomo
It was a nice stay, I expected a bit more for $300 a night. The room was very small. Location was great for walking to the Duomo and Basilica Santa Croce. We were cautioned by the front desk for walking around after dark though. The front desk did call Taxi’s for guests. Breakfast was very good, nice selection of food.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 21 日
Very old, smelly, noisy and rundown place; terrible bed.