I thought a hotel with this many reviews and still a high rating would be a good option, but it did not meet expectations. The building is just run down. Carpets were old and torn in some areas. There was black mold in the window AC vents. Room was small without much night-stand space. Parking was very tight. When I brought the black mold issue to reception for their awareness, they tried to accommodate. He offered to move us to a different room (which had the same problem) or to give me $30 to not write a bad review! (I didn't take it, of course!) To be fair, if you're looking for a room in SF walking distance to the wharf for under $200 a night, this might be as good as you can get. I can't imagine what it takes to upkeep a building in that city. We didn't see any homeless in that area of the city, and were able to walk to Ghirardelli Square.