I will start by saying, I realize this is a cheap hotel, I still chose to stay here because I was only staying 1 night, and they did have good reviews. First off, I think it's really gross that the beds did not have mattress protectors. The pillows are tiny and the beds were extremely uncomfortable! Right on arrival, our toilet wouldn't flush. They didnt send maintenance, or anyone to fix it, they just offered us a plunger. We aren't the ones who clogged it! The morning of check out, I received txt and email asking what time we planned to check out. I replied that we'd check out at 10:30 am. Check out time is posted as 11 am. At 9:15 a housekeeper knocked and immediately entered our room. I let that slide because I thought she probably got room #s mixed up and thought it was unoccupied. She asked what time I planned to check out, I told her 10:30. Then at 9:18 she entered my room AGAIN! If a guest is occupying a room, I think it's very rude and inappropriate for them to just enter with their key card! She should've knocked and waited. I don't think she forgot 3 MINUTES LATER! If check out is at 11, they shouldn't even be bothering guests just after 9 am. I was disappointed with this hotel stay.
