The check in process was extremely easy and the front desk staff were very friendly and helpful. The breakfast was also yummy and offered various options including oatmeal, yogurt, fruit, waffles, cereal, eggs, sausage, and biscuits and gravy. The pool area was cute if a little outdated but the kids still had fun.
The rooms, however, will be the reason we will not be returning. The first room we got seemed unclean. There was grimy stuff on the outside of some of the toiletries, a stain on the curtain, and a stain on the comforter. We called the front desk about the comforter (again, amazing front desk staff) and they said they would send a new one. While sitting on the bed, waiting for the new comforter, you could see a brown stain on the side of the mattress. Low and behold, there was a large stain starting on top of the mattress that appeared to flow down on the side. Kinda looked like someone got a severe bloody nose while laying down. Seriously questioned how they could miss this or ignore it and put guests in there anyways.
The front desk staff were awesome and immediately put us in a new room. The new room appeared cleaner and with no bloody stains but the cleanliness still left a lot to be desired. The carpets seemed mildly damp/sticky and the room had a distinct musty-tried-to-cover-the-smell-with-scented-cleaner odor to it that gobsmacked you in the face every time you walked in. There was dust on a lot of the surfaces (phone, headboard, lamps, etc.) and what appeare