Amazing time at Fiesta Americana! Rooms were great, the food was delicious, and the service was exactly what you would hope for when booking an all-inclusive. My girlfriend and I were very very happy with everything. Special shout out to Kelli! She went out of her way to give us more octopus ceviche because we loved it so much and really made us feel special.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Jana
Jana,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Ricardo
Ricardo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
David
David,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Muy bueno
Buenísimo la comida, todo el staff y el servicio espectacular. Me sorprendió el pad thai. Las almohadas deliciosas
José Ramón
José Ramón,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Great family vacation
Our stay was very cozy for our first vacation as a family of three. The staff were very accommodating and everything was very close in proximity. The mattresses and pillows were not as comfortable as we would have liked but overall we had a great time.
Diana
Diana,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Yeni
Yeni,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Irma Diana
Irma Diana,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Erika
Erika,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Mina
Mina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Vacation
Giovanni and team at the pool were very nice and polite, the girls at the front desk outstanding
Alexandra
Alexandra,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Shelly
Shelly,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 19 日
Food Hygiene Concerns
We got food poisoning and left two days early, they never refunded us for the two days.
Michael
Michael,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 18 日
Not great
Just ok. The property is dated and they bug you often to make your dinner reservation or take a tour of the property, but what was most offputting was the color wristband caste system that we didn’t even know about until we ordered a modelo ans we We’re told that beer was too expensive for our color bracelet. We never chose the color or were given any options. We were also not allowed in certain areas and others with higher ranking bracelets could skip us in lines for food. A poor system for encouraging customers to come back. Small beach and pool area.
Katherine
Katherine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Martha Adriana
Martha Adriana,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 15 日
Recomendable
Todo estuvo bien en general. El hotel es algo pequeño en comparación con las fotos. Cuando fui estaban arreglando un área de elevadores y el bar junto a la playa estaba en construcción.
El personal muy amable como caracteriza a la cadena de Grupo Posadas. La comida es buena. La playa del hotel estaba increíble y bastante privada.
Claudia Gisela
Claudia Gisela,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Shane
Shane,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 9 日
Roberto
Roberto,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
El hotel tiene una muy linda ambientacion y una piscina muy grande, la atencion en los restaurantes es excelente. Hay varias amenities a las que se acceden con un pago extra.
Marcela
Marcela,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
The hotel is very old and needs a major updates. There are only three restaurants and no lunch or dinner buffets so after being there for eight days, we were pretty tired of the food. First four nights there every dinner that we ordered came to us ice cold. After we complained, they were better but not great. Honestly, they didn’t really seem like they cared. The Italian and the Asian restaurants were by far our favorite. The Mexican restaurant was terrible. They played music in the lobby bar every night until and it was extremely loud. The hotel next-door would also have a beach party every night that was right in front of our hotel that was also very loud and could be heard in all of the rooms. The highlight of our trip was Leo the pool bartender. He was phenomenal! Very personable and greeted us every morning when we came down to the pool. He was also the only bartender that really knew how to make a good drink. We have stayed at fiesta Americana‘s and other cities in Mexico and had great experiences, but that was not the case this time. When we checked out, they did not even ask us how our day was. They’re carefree, nonchalant non-caring, attitudes at this hotel were very disappointing.
Needless to say, we will not be returning to this hotel the next time we visit Puerto Vallarta.
Lisa Marie
Lisa Marie,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Friendly staff.
Sad there was no transportation from airport.
Sad there was a lot of construction going on.
Suggest they limit construction to one area at a time.
Michael
Michael,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Friendly staff with the best house keeping and room service