Péssimo atendimento, terrível! O pior que já experimentamos! Hotel em obras, barulho, bagunça (Poderiam ter avisado no momento da reserva). Recepcionistas grosseiras, não deveriam nunca trabalhar com público! Falta de educação ao extremo.
Além disso, 3 dias sem wifi para hóspedes.
Michelle
Michelle,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
YEONGWOONG
YEONGWOONG,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Janasia
Janasia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Horrible
My Apple Watch was stolen. Out of my room. I tracked it in the hotel and it was tracking to house keeping’s area. I live over 6 hours away and it’s still pinging at the hotel. We left for a family outing and my watch was on the sink. We came back and house keeping had came in and replaced our towels and such and my watch was gone. I talked to the gm and house keeping both and they said this has never happened but yet another employee had told me it had. This makes me never want to stay in a hotel again if they hire people like this. They have proof that my watch was showing in the house cleaning area and nothing is being done except saying I’m sorry. They were so suppose to call me back and I’ve had to call them. As one lady was asked if she had seen it she pulled an Apple wireless charger out of her pocket the gm told her she was suppose to turn it in and all she said was oh and it was handed back to her. I need my watch for work and had to go buy a new one because they are dishonest and not doing much to help. If you choose this hotel be very cautious and don’t leave anything of value.
Akeisha
Akeisha,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Gamalier
Gamalier,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Sherrale
Sherrale,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Jeffery
Jeffery,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
During the booking process it fails to tell you that they’re currently doing renovations. Paid for a standard King Room, ended up being in a handicap accessible room. A/C unit sounded like a mouse squealing the whole time. Then at night there was another obnoxious noise coming from behind the tv/safe area and just keeps you up all night. Parking lot is small with extra vehicles not to the hotel taking up space. Most breakfast food was dry. Not my typical Hyatt stay!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Unpleasant stay
The check in was okay. I entered my room on the 5th floor, unpacked and went to take a shower. The water came on, but the shower head did not work. I called the front desk and they sent someone to look at it. He said he fixed it. While the maintence man was in the room I askwd him to check the air unit because it was hot on the room. We left to go to a concert. When we got back, the parking lot was completely full. I had to park my car in the front of the hotel. The security guard told me to park there, though it wasn't a park. The shower was working when we came back that night. The next morning, the shower was out again. We stayed one night; we checked out and I told the man at the desk down stairs about it. He wrote down what I said and she he would sent someone to look at it. It would have been niced to know the hotel was under renovation as well. I am glad I only had to stay one night. I would not book here again.
Marilyn
Marilyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Diane
Diane,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Nice and quiet
my second time staying here and I love it is very convience to get to the domestic or international airport. They experienced a fire and they were very quick to act and keep us safe.
Sindy
Sindy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Worth it
Nice experience. I like the layout.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
호텔 이미지 손상
호텔 로비 공사로 인해 어지럽게 널려 있었고 방 소음도 많이 들렸어요 객실도 지저분하고 침대 시트도 교체가 안되어 있는 것 같았어요 쇼파도 너무 더러웠어요 다시는 가고 싶지 않아요
INDUSTRY ENG
INDUSTRY ENG,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 27 日
Telathia
Telathia,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Gary
It was clean king bed suite spacious
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Valerie
Valerie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
IVAN
IVAN,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
The hotel is very very old. Bathroom is right next to beds. Wash basin is also in front of beds. This is so distasteful.
VISHAL
VISHAL,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Valerie
Valerie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
I stayed in room 519 and the couch in the room had stains on it and should be replaced. There’s a early check in fee; which should be removed; Otherwise the stay
Ebony
Ebony,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Best breakfast bar I've ever had in a chain hotel. Hotel could use a renovation
Terrence
Terrence,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
The front clerk who checked me in was super friendly and helpful. She was doing everything by herself due to the other person calling out due to sickness. She remained friendly to everyone. The room was really clean and had a great layout! I was right across from the elevator but didn’t have any real noise issues. I will stay there again. Highly recommend!