The receptionists are very friendly and helpful. The location of the hotel is very good and convenience to all the tourist points. One thing I don't like is the toilet's door is just face to the bed.
Ceci
10/10
Prefect locations... Nice clean n tidy..
Helpful n friendly front desk!
Room is really nice, and match the environment of Florence. Very suitable for couples.
Valency
8/10
鄰近景點, 即使到大教堂/ 廣場/ 美術館都只需步行10分鐘左右. 房屋配套可以, 職完亦很友善
CHAN
10/10
What an amazing experience!
brian
3 晚商务旅行
8/10
Hotel muy lindo y renovado todo perfecto a excepción de la regadera/bañera del baño. Era excesivamente pequeña, incluso haciéndola peligrosa. No recomendable para personas adultas.
Sarah
3 晚行程
10/10
Room Mate Isabella boasts an unbeatable location, placing you right in the heart of the action with easy access to major attractions, dining, and shopping. While the central setting does mean some street noise, the provided earplugs are a thoughtful touch. The staff were exceptionally friendly and professional, and their assistance with luggage on the many stairs was greatly appreciated. The convenient location and excellent service make the Room Mate Isabella a strong contender for a return visit.
真实旅客
2 晚行程
8/10
Should you stay here? Bottom line: Yes!
Pros:
• Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle
• Housekeeping is excellent – Rooms are consistently clean
• LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops
• Luggage porter – No need to lift a finger with your bags
• Luggage storage – Convenient for early arrivals or late departures
Cons:
• Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air)
• Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful
• Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable
Would I stay here again? Absolutely