This is the second time I use the Comfort Inn University. Hope I can use it later for my future visit to Buffalo.
XIAOHAN
XIAOHAN,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 1 日
not good, not happy
the elevators did not work the my entire stay, the room was dirty, there was hair in the bathroom in the corners,
luis
luis,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Dis-Comfort Inn
Ironically named hotel. Never have I been in a more uncomfortable run-down hotel and room. The elevator was broken and they put us on the third floor. That would’ve been tolerable, but the room was almost uninhabitable. One of the queen beds felt like lying directly on boxsprings. It HURT. The other bed felt slightly better. But both were terrible. Toilet seat was broken. TV did not work. Spent over an hour with staff and a”master” hotel remote trying to fix it. My kids were tired and upset. I asked to be moved due to the bed and broken tv but desk staff was very rude. Said they didn’t have any other rooms but I know that wasn’t true. She finally admitted they didn’t have staff to reset our current room. But she was rude about the bed as though I was lying that one was far worse than the other. I challenge someone to go test the beds in the room. One is very uncomfortable. But the other is so painful I wouldn’t make my dog sleep on it. General manager was supposed to contact me about refund. Still waiting. Avoid at ALL costs. (I did not think to take pictures of the bed area but it looks as run-down or worse than bathroom).
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Lesley
Lesley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Tina Marie
Tina Marie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
It was in a great location near the University. However they need to improve the quantity of toiletries offered
Tuwanna
Tuwanna,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Nice staff, rooms a little tired, nice and quiet.
Stayed here twice within a month. The check in both times was someone being trained, not a problem, just took longer. The front desk staff were very nice.
The elevator wasn't working, we were made aware of this when booking. It kinda worked in our favour as we asked to be on the top floor so there was no stomping above us and as most people chose lower floors there was virtually no corridor noise (win win) We slept great!!!! The rooms were tired and definitely "no frills" and could've done with a little dusting in various places, but generally ok.
Breakfast was ok, the coffee was pretty good, good choice of teas, not much choice for a celiac vegetarian that doesn't eat eggs - lol I took my own cereal and grabbed a yoghurt. There seemed to be a good selection for the lucky people who could eat gluten ( oh how I remember those good old days)>
Located near to good shopping and eating establishments.
Would stay here again.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Warren
Warren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Kevin
Kevin,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Don
Don,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Robert
Robert,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Pretty Good
Check in was flawless. Elevator was down because they are replacing it but I didn’t mind. Pool was warm. Breakfast was pretty decent. Room was clean and beds were comfortable. One tile on the bathroom floor was chipped and hair dryer did not work. Overall it was a good stay.
Danielle
Danielle,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Good night sleep.
Comfy and close to Buffalo downtown. Shower hot and good pressure, very comfy pillows!
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Cleanliness is important
The hotel is very clean and I appreciate that tremendously. The room seemed a little dated, but it was fine.
Gregory
Gregory,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Would stay again
I would stay here again, not a great hotel but a good place to stay. Staff was great and rooms were comfortable. Breakfast was decent, waffles, sausage links, eggs, breads, and cereal. Pool is tinny but they don’t try and sell the pool like it’s good for lap swimming, pool is good for just jumping in and getting cooled down. Location is great and quiet.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Jamila
Jamila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Muy bueno , las muchas muy amables, el desayuno súper limpio y abundante muy bueno lo recomiendo
Lina
Lina,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
No elevator seeing reviews of june and July expressing elevator out of order. Speaks volumes.
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Arvind
Arvind,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
UB Orientation Stay
The only thing re-done was the lobby. Arrived and there was no working elevator, but told we should have known that because it's posted on the web site. So, I had to carry my bags up 3 flights of stairs and was asthmatic by the time I got to the room. I am 57 and my husband is 60. We stayed here as the ratings were good and a partner hotel with UB for student orientation. However, the room was not good. No door on the closet, rug was stained and dirty. The bed was really the only good thing and the clean towels. I am allergic to mold and mildew, and on night #2 I had to take some be Benadryl to breathe. Thank God I always carry it around and that we were out of the room most of the day. The free breakfast was good and the staff was very friendly and professional. The condition of the rooms is not the fault.or that they had to leave the cleaning carts throughout the halls.
Wendy
Wendy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Tanya
Tanya,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Very nice
The only thing I can complain about is the fact that the elevator was broken and we had rooms on the third floor. We had quite a bit of luggage since we have been on the road for about a week.
On the brighter side, the front desk manager graciously helped us carry our stuff up to our floor. He did not have to do that and I really appreciate his taking the the time