El hotel está muy bien ubicado. Le están haciendo trabajos a ciertas habitaciones y tengo entendido que lo cerrarán pronto para reabrir en diciembre. Por lo mismo no pudimos descansar en el cuarto debido a los ruidos de martillazos y taladro por las mañanas y por las tardes. Entiendo que lo deben hacer pero nosotros íbamos a descansar. No dispone de amenidades como crema de cuerpo o acondicionador, solo tienen jabón y una mezcla que según es shampoo y jabón.
Es un hotel 5 estrellas y mínimo espero ciertas amenidades. Las mesas de Pool en el Sports Bar hay que pagarlas extra - siendo un todo incluido. No me parece lógico. Tienen varias áreas de oportunidad
Efrain
Efrain,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Gama
Gama,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Parece tianguis, mil de gente y los gringos no respetan la alberca, jugando pelota golpeando a las personas, estacionamiento de caballos en la playa, no volvería. Lástima de cadena tan prestigiosa
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Sugerencias
😀😀😀
1.la habitación con una vista a la calle. 😔
2. El servicio de los kayak del chico día de ayer martes 6 de Mayo nada servicial
3.check out a las 11:00 am prácticamente te quitan un día de servicio
Miguel
Miguel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
RAMON
RAMON,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Friendly staff, affordable and the property was clean and well maintained. It was a little far from the city and the room had a weird smell. But i would still recommend. Property was beautiful
Miguel
Miguel,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Friendly and helpful staff. There’s always something to do. Very relaxing and fun.
Cyndee
Cyndee,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
Sally
Sally,13 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Levi Daniel
Levi Daniel,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Everything was good
Karina
Karina,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 1 日
A lot of our group got food poisoning from the food there
Dalton
Dalton,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
O
Antonio
Antonio,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
We had a great stay at the resort food was really good, only thing is the beds are extremely firm and very very uncomfortable and the mini fridge was not restocked until the last day which made it kind of pointless but the resort itself is great
Jessica
Jessica,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 30 日
This resort is okay. The food and facilities were fine. The entertainments were great and they have lots of exciting programs for every age. But the property is old and definitely needs renovation. Honestly they cannot continue like this. Pavement around the pool area was terrible. Rooms are pretty old too. The beach is nice and clean though. And finally these two pools are not enough for this crowd. The resort was super crowded.
Mohammad
Mohammad,5 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 30 日
My husband and I were extremely disappointed in this resort, we went with a group of 16 people and 9 of us got extremely sick and it ruined a major part of our trip. The food was very gross, cups with drinks were filthy. Not sanitary at all! The rooms were also gross and dirty, the sheets were stained and the drink station looked like it had never been cleaned.
One of the nights we went out to sit by the beach and the chairs were covered in what smelled like bleach and ruined our clothing and burned our legs.
Sylvia Ann
Sylvia Ann,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
The staff were very helpful and friendly.
Leah
Leah,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
We had a great time the hotel staff was very nice and always willing to help out.