Over charged us on the valet service. Website says $19, they charged $24 per day. Over charged my card for a bar charge. Contacted someone to fix it on Monday, still waiting for a response.
The hotel was clean and the staff was respectful, but there needs to be better communication, especially if you are going to be charge more.
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Winter Wonderland!
Hotel staff was friendly, attentive and responsive to requests. Breakfast service at Marcy's was wonderful! Convient location for accessing the town. Only real negative was the parking. You need to more clearly communicate upfront the Valet parking is $22 per day and is the only realistic option while staying at your Hotel.
Eric
Eric,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 28 日
Tessa
Tessa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Great location
Great location
Elaine
Elaine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Happy with the room , location was wonderful
ARLEEN
ARLEEN,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
We stayed one night at the Grand Adirondack Hotel. The rooms were lovely and the bed was perfect. This hotel is right in the middle of where you want to be located about in the center of Main Street. Walk either way and you have dining, shopping, and entertainment.
Scott
Scott,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 29 日
Perhaps it was just the busy time of year, but I wasn’t very pleased with my visit. I was charged a double security fee and no one could explain where the second charge came from. The door gave us trouble shutting and then locking. It would lock before we could get the door closed. The TV kept disconnecting and we eventually took it upon ourselves to connect the wires properly and it improved. Finally, there was at least one employee of the restaurant that lacked communication skills and reliable wait times.
Catarina
Catarina,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Although the hotel is on main st the room was surprisingly quiet. The room and hotel were very clean and the staff was great.
Rachael
Rachael,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Lovely as always
Wonderful stay as always. Second year coming to the AGH and it was lovely
Molly
Molly,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 16 日
The valet parking situation is poor..had to wait 45 min to get our vehicle at dinner time. Waited in line to be seated at breakfast for over 1/2 hr, finally went somewhere else for breakfast. The hotel itself is beautiful and location is perfect!!
Norman
Norman,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Shawn
Shawn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 14 日
Valet parking really doesn't need to be required.
David
David,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Grosvenor
Grosvenor,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
Lynne
Lynne,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
John
John,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 22 日
Danica
Danica,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Elevators/extremely slow. Morning coffee in lobby ran out. Need to update good fixtures in the room.
Patrice
Patrice,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 11 日
Renovation of the hotel was sensational. Rooms narrow but very nice. Bathroom was large and shower head pressure was great. Only issue I had was lack of parking if arriving late. Overnight parking nearby but $24.00 to park for the day before night parking starts at 8pm to 8am. Valet parking available however behind the hotel and three vehicles deep if you can find an opening.
Michael
Michael,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
amy
amy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 4 日
My only complaint was that the self-parking for disabled persons was a few blocks down the street. Not helpful. We ended up taking the valet option. Front desk staff were excellent and very helpful.