BED BUGS!! found bed bugs and crumbs in our bed! and found roaches in the pool room, pool was NASTY. We literally handed them a bed bug in a napkin and they’re claiming they don’t have bed bugs and will not refund us. do not stay here!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Price was right
We were looking for a room with an in room jetted tub when we found this place. The price was right, so we gave it a shot. Definitely will spend the extra money and go to a different place next time. Just not in good condition, and definitely not enough towels for a room with a hot tub.
J.R.
J.R.,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Darcy
Darcy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
2 1/2 stars it was terrible
The room was not cozy at all. The bathroom was really small. The WiFi was terrible had no WiFi the whole entire time. The breakfast was terrible eggs were not done and running and sausage was cold. Not a good place to stay in Branson
Sarah
Sarah,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
Pictures do not match!
The photos are very out of date. The handle on the shower fell off when I tried to start the shower. The sink only had hot or scalding hot water. The amount of gnats or fruit flies in our room was gross. There were cigarette butts on the carpet right outside our room.
Bridget
Bridget,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
For the most part everything was great! We needed extra blankets and a few other things and the front desk woman was very helpful. We did find several cigarette butts in our room, which was non smoking, I did let the front desk know and she apologized. I just didn't want to be blamed and charged for it. The breakfast was great, really good variety. Location was wonderful!! We walked to shopping and dining areas. We will try to stay again!
Lesley
Lesley,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 8 日
Doesn’t meet expectations
The room was run down and old. It had a jacuzzi tub in the room. However it made the room very small. Our room was not cleaned the first day and possibly before we checked in because I stepped on a small piece of glass with my barefoot. There were also worn out places and stains on the carpet. Our room was barely cleaned the second day. Toiletry items were not replaced and the bed was never made the whole time we were there. I saw where several reviews were praising the breakfast. It was all prepackaged food that gave us flimsy plastic wear to attempt to eat it with. The last morning we woke up to the toilet overflowing, even though it hadn’t been used yet. They were prompt to plunge it. Frankly for the money we spent for this hotel, we could have stayed somewhere nicer without all the issues.
William
William,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Comfortable bed
Betty
Betty,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
The lady that came on evening shift was also very very nice and helpful.
Please tear the carpets out
Kimberly
Kimberly,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Ern
Ern,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Expensive for condition
The staff were all incredibly nice! The location was perfect and a good breakfast. However it was very ran down, our room reeked of smoke and had lots of damage. Our bed tilted towards the headboard which was very uncomfortable. Honesty it should be about half the price for the condition.
Kaisha
Kaisha,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
This place was dirty.
Tom
Tom,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
Pool was warm and clean..rooms were clean and comfortable.
Deena
Deena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Breanna
Breanna,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 9 日
First bad experience with this app
First, the pictures are not from this location! Rooms are not clean. We tried two different rooms. Then asked for a refund and left to find another hotel. Never received a refund. Was told non-refundable was agreed to. Yes, but the hotel failed to provide their end of the bargain. Would not recommend to board a dog!
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
On the strip near everything
I especially liked the queen beds. The mattresses are microfiber, very comfortable. Pillows were nice.
There is heavy traffic. Ask for a room in the back, away from the front desk, if you don't want to hear any traffic on W76 Country Road.
Christina
Christina,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
Sandra
Sandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Weve stayed at this hotel before. Great staff n clean rooms
christy
christy,1 晚家庭旅行
Orbitz真实住客点评
2/10 很差
2025 年 4 月 3 日
M'Ashunti
M'Ashunti,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 2 日
Jorge
Jorge,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Would have been better to sleep in my car
Our stay started out horrible. Get there and checked in. Get to our room and room keys didn't work. Walked back up to the front desk and they gave us 2 new keys. Walk back to the room still wouldnt work. Go back to front desk and was told to go back to the room and wait for maintenance. 1.5 later we finally make it in our room. The hot tub was working, the sona was now a storage room. We got absolutely no sleep that night. The guy in the room next to us must live there long term. He was very loud all night. The next day we did the things we came to do and had a blast. Returned to our room late to hear the man next door slamming his door and just very loud coming in and out. We had had enough and got our thing and checked out. Not to mention there was mold all in the bathroom and some spots in the room. I will never stay here again. Left 1 day early and lost what I had paid for the room and had to drive 4hr home with no sleep in the middle of the night
Lois
Lois,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
We were looking forward to the pool, sauna and hot tub. Unfortunately the hot tub was broken and the sauna was filled with janitorial products. I literally chose this place over others because of the sauna and price.The pool was cloudy and it didn’t seem like the filter was working.
The beds were very clean and comfortable.
The floors had old carpet and the pictures showed laminate wood flooring.
The pictures were definitely from when the place first opened because everything was worn down and dirty.
They did a great job with the breakfast.
I wouldn’t stay there again.
Anna
Anna,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 31 日
Older hotel
Room we were in seemed like an older room. Felt dirty. Didnt use pool, didnt make it back. Breakfast was the hit breakfast and waffles or cereal. Overall it was okay