Everything was fine!! One thing needs to be improved... the attitude of the bar tender...,
真实旅客
10/10
酒店各方面都不错
Fan
8/10
KK
8/10
We stayed in the junior suite and had an amazing time. We liked the bathroom the most, dark with lights..shower and a bath with television.. Te room was just perfect with a separate toilet a perfect bed and more.
TIFF
4/10
The room is totally different from the photos we saw on hotels.com. It was totally another. There stated that all rooms are air-conditioned but it is not. The railroad is just behind the hotel. If there's no air-con, we need to open the window but heavy noises came. So we enquire this with the front desk, the reception man is behaving madly (we don't know why!) He led us to see another room upon our strong request but he is in fact "running" while we have to run & chase him after. So weired! Then he smashed the door of the reception and refuse to open the door anymore (even another guests came in and want to check-in). Everybody knocked at the door and he eventually open the door and said, "Go! you guys! Go away!" And want to hit some of us. Someone had already took video and complain. We also complained with hotels.com immediately. Thanks to their help, we are able to cancel the booking and get contact with the daytime hotel manager who seems to be reasonable and promise to investigate this incident after we all victims showed him the video! This is the most weird experience i have ever had! Won't consider to stay at hotels under Mecure Group coz it seems no management at all (even we believed the general manager is a reasonble kind gentleman, we doubt how come a hotel group like Mecure could allow a front desk reception staff to behave llike this (there's over 7-8 people at the scene who can testify)!
真实旅客
10/10
Wir wurden sehr freundlich an der Rezeption begrüßt auch das restliche Personal war sehr freundlich und zuvorkommend
Das Frühstück war auch super.
Wir würden das Hotel wieder buchen und weiter empfehlen.
Sonja
1 晚行程
10/10
Big rooms, clean, and friendly staff. one ding was the lack of chairs in the lobby. full hotel with many in for the same event and no where to "hang out" staff did accommodate our groups in the restaurant, but not the same as a lobby.
Peter
3 晚行程
8/10
真实旅客
1 晚家庭旅行
10/10
Doris
2 晚行程
8/10
Alles in allem wirklich in Ordnung.
Vielleicht hat man es verpasst, dass die öffentlichen Fernsehsender nur in HDTV empfangen werden können. Wird wahrscheinlich noch mal angepasst.
Margret
1 晚家庭旅行
8/10
真实旅客
1 晚商务旅行
8/10
真实旅客
1 晚商务旅行
10/10
Mario
1 晚行程
10/10
Nadine
1 晚行程
8/10
Corbin
1 晚行程
8/10
Aranka
3 晚行程
6/10
Anreise vom Hauptbahnhof etwas Schwierig.Maps gab falsche Busverbindung an.L 261 Ausstieg Max Plank Ring
ist richtig.Bitte Infos an die Mitarbeiter weitergeben,Ausschilderung dann hilfreich.Guter rEmpfang ünd freundliche Einweisung durch die Mitarbeiter.,Geraümiges sauberes Zimmer,In der Nacht bei Schweierigkeiten mit der Schliessanllage sofortige Hilfe.Gutes reichhaltiges Frühstitück.Angenehme Athmösphare-
真实旅客
1 晚行程
10/10
Seit Jahren ist dieses Hotel unsere Unterkunft für Konzerte im Kulttelmpel. Dieser ist super zu Fuß erreichbar. Das Hotel ist sauber, gut eingerichtet und ausnahmslos alle vom Personal sind nett, aufmerksam und hilfsbereit. Daher eine absolute Empfehlung.