This was such a wonderful stay. The staff were most welcoming and accommodating. Absolutely loved the room and the entire visit. Cannot recommend enough!
Thushara
Thushara,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Gordon
Gordon,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Additional Gym Fees!!
Dont like the fact they charge extra for gym and parking withiut making it clear at the point of booking.
If you are paying over £100 per night specifically.for a hotel with a gym, you dont expect the staff to slap and extra £15 on the bill to use it!!
There are many options in the area which me and my colleagues will use instead.
Craig
Craig,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Relaxing stay
Staff were very friendly and helpful. Spa was very nice
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
J
J,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Stayed at this hotel before. Hotel is nice, staff is friendly and helpful. Spa is great.
What I'm disappointed at is even though I was able to get better offer through hotels.com, at the end I paid more.
As if you book directly with hotel, you get free parking and free spa entry included in room rate.
Booking through hotels.com, you have to pay for both on top of room rate. Also, hotels.com guest get the room with not the best view and location.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Great hotel and very nice. However I wasn’t aware when booking that use of the gym and spa facilities would be an extra £15 along with £12 for 24 hours parking. That’s the only thing for me that let it down. Other than that, great stay.
Adam
Adam,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Great hotel, spa and swimming pool facilities were good and the dining options were decent- breakfast was 10/10
Staff were very helpful and friendly
Esmail
Esmail,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Julie
Julie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Great hotel would highly recommend
Darren
Darren,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
anthony
anthony,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Philip
Philip,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 4 日
Dont know where to start!
There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room.
If not that i was tired and arrived at night, id have left for another place.
Staff were not welcoming at all and spoke as though not interested in their job.
I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead.
The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick.
Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you!
The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
esosa
esosa,4 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
payed for a 1 night stay in a premium room that was not cleaned properly and the buffet breakfast was a shambles i queued for 15 mins for a hot breakfast when i prebooked a time for the breakfast only to be told on arrival at the hotplate that i needed to preorder my poached eggs at the table. There was not notice of this and the breakfast staff service was shocking