After they changed our room because the door didn’t open after several tries, we moved to a new room with the same problem and they couldn’t do anything about it
Breakfast was very poor, tasteless and no so many choices, the toilet has a leek, the ceiling of the bathroom has shown priors repairs for previous water filtrations and look ugly, the microwave didn’t work, the people at the front desk were very nice though, the list of restaurants they suggest around the hotel wasn’t current, many of them either close or not longer offering the service describe in the list. The pillows had grooms, so they are overused