Granbell Hotel Susukino offers a great location, putting you within just a 10-minute walk of Tanukikoji Shopping Street and Nijo Market. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Nakajima Park and Sapporo Clock Tower are within a 15-minute walk. Public transportation is just a short walk: Hosui-Susukino Station is steps away and Susukino Station is 5 minutes.
Granbell Hotel Susukino offers a great location, putting you within just a 10-minute walk of Tanukikoji Shopping Street and Nijo Market. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Nakajima Park and Sapporo Clock Tower are within a 15-minute walk. Public transportation is just a short walk: Hosui-Susukino Station is steps away and Susukino Station is 5 minutes.
At a glance
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Hotel size
300 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 2000 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Fitness center
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
Parking
Covered self parking costs JPY 2000 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Granbell Hotel Susukino Hotel
Granbell Hotel Susukino Sapporo
Granbell Hotel Susukino Hotel Sapporo
Frequently asked questions
Does Granbell Hotel Susukino offer free cancellation for a full refund?
Yes, Granbell Hotel Susukino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Granbell Hotel Susukino?
Sorry, pets aren't allowed.
Is parking offered on site at Granbell Hotel Susukino?
Yes. Self parking costs JPY 2000 per night.
What are the check-in and check-out times at Granbell Hotel Susukino?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Granbell Hotel Susukino and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Granbell Hotel Susukino?
Yes, there's an onsite restaurant.
What's the area around Granbell Hotel Susukino like?
Granbell Hotel Susukino is in Sapporo City Centre, a short 1-minute walk from Hosui-Susukino Station and 4 minutes' walk from Tanukikoji Shopping Street.
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Reviews
Granbell Hotel Susukino Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Amenities
8.2
Staff & service
8.8
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Gyms (public)
Subway
Reviews
Verified
10/10 Exceptional
Jan 4, 2026
Nice room and amenities! Would stay again.
Alena
Alena, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Clean and quick.
Yuriko
Yuriko, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Great hotel - The location was great and the room & staff were great !
Olivia
Olivia, 5-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Great public bath
Mi Hyang
Mi Hyang, 4-night trip
Verified
10/10 Exceptional
Feb 22, 2025
Excellent location great facilities and cozy room with reasonable price 👍👍👍
Verified traveler
5-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Granbell is a hidden gem; great value for the money; access to a small fitness room and onsen spa bath on top floor is also a plus.
We would stay there again;
William
William, 4-night trip
Verified
8/10 Very good
Dec 17, 2025
rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.
jeanette
jeanette, 4-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Brand new spacious room, perfect location and next to metro station.
Jules
Jules, 3-night trip
Verified
8/10 Very good
Feb 13, 2025
Helpful staff , rooms are small.
francisco
francisco, 6-night trip
Verified
10/10 Exceptional
Jul 24, 2024
The hotel room is a bit small but very neat, the staff is nice and friendly.
Pui Kwan
Pui Kwan, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.
Qing Chang
Qing Chang, 2-night trip
Verified
10/10 Exceptional
May 20, 2024
Convenient location
Aileen
Aileen, 4-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Staff were very welcoming, the decor and designing is nice, clean and modern.
The room was a little narrow but perfect non the less.
The accessibility to transport and travel on foot to near by food and shopping centres was amazing.
Overall i really enjoyed my stay and would definitely stay here again.
Kelvin
Kelvin, 11-night trip
Verified
10/10 Exceptional
Jan 30, 2025
It’s a “GRAND” for Granbell!
Worth the price. With its facilities and amenities it was an absolute delight for everyone.
Kisha
Kisha, 4-night trip
Verified
8/10 Very good
Jun 11, 2024
Very convenient location. Property seems new and clean.
Lek
Lek, 3-night trip
Verified
10/10 Exceptional
Jun 15, 2024
Great stay at Granbel susukino
Size of room is good for Japanese standard. Onsen in the hotel is the highlight. Walking distance to restaurants and ramen street.
Christine
Christine, 3-night trip
Verified
8/10 Very good
Sep 30, 2024
The tea bags are good with different choices & taste
The Bed & pillows also good
Hon Kit
Hon Kit, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2024
I had the most wonderful and comfortable ten days in this hotel. The lobby had a big movie screen showing old Hollywood black and white movies. I loved every moment.
Tong-Il
Tong-Il, 10-night trip
Verified
8/10 Very good
Feb 15, 2025
It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk.
Overall a pleasant stay still.
Eugene
Eugene, 8-night trip
Verified
10/10 Exceptional
Jun 13, 2024
Granbell Hotel Susukino was an excellent choice for our stay at Hokaido Susukino. This hotel met our needs for convenience in shopping, dining and transportation. The staffs were professional, courteous and reliable. Breakfast had a lot of choices. We love our stay at Granbell Hotel Susukino. Thank you!
Jenny
Jenny, 3-night trip
Verified
10/10 Exceptional
May 25, 2024
Clean,comfort but transportation was not
Convinient. Rather be at Sapporo city
DONG JUN
DONG JUN, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2024
Check in machines didnt work so staff had to manualy check us in. Good location in heart of susukino & subway 10m from front door
andrew
andrew, 5-night trip
Verified
6/10 Good
Aug 22, 2024
Average
Clean room, good location.
front desk staff can't understand English and also not willing to understand.
Not a pleasant experience. He also shows impatient.
Wing Kee
Wing Kee, 2-night trip
Verified
6/10 Good
Mar 12, 2025
The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.
Kyuhyung
Kyuhyung, 7-night trip
Verified
8/10 Very good
Feb 20, 2024
Clean, classy, convenient hotel with tiny rooms
This is a very nice, clean, classy hotel in a great central location in the lively Susukino district of Sapporo.
My only “complaint” really had to do with the size of our room. It was extremely tiny without a closet or any drawers for storage. The distance between the bed and the wall was only about a foot (30 cm), while the distance between the foot of the bed and that wall was not more than 2 feet (60 cm). The opposite (window) side of the bed had more space but shared it with a small round table, a chair and a stool. We stayed for 10 days and so not having a place to unpack our clothes or store our suitcases was a challenge. We were able to squeeze our suitcases under the bed but it was extremely awkward and inconvenient to retrieve our clothing. When the suitcases were on the floor we literally had to crawl over the bed or step inside our medium-sized suitcases to get to the other side of the room. For this reason I would only recommend this hotel for a short stay (2-3 days) if you are traveling with just a small suitcase or tote.
Another issue (for women) is the bathroom lighting. It was quite dim and unsuitable for applying makeup. I had to sit on the stool next to the window to use natural light to see well enough to apply my makeup. I’m so glad I thought to bring my own mirror.