A very good and spacious hotel, huge rooms (we had a family suite) and very clean and comfy.
Lots of closet space and very fresh.
Luljeta
Luljeta,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Very Nice
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Victor
Victor,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Nelson
Nelson,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Lucca for chilling
Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Lewis
Lewis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Chiara
Chiara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
I got this hotel as alternate solution provided by Tour operator due to canceled reservation of different hotel. Hotel is located outside of Lucca - in the middle of nowhere. Not good for travelers without a car.
No free water at the rooms even if it's rated as four stars hotel. It's a shame that a hotel is not providing it for free when a room costs nearly 180€/night.
I even think that for a four stars rated hotel it should work on a few details. For me it is currently not a four stars hotel.
Mike
Mike,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
George
George,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Bruce
Bruce,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Matts
Matts,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Luigino
Luigino,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Sunvir
Sunvir,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 18 日
Very good accommodation and excellent restaurant.
John Richard
John Richard,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 18 日
Good
Good one stay before travelling g on to airport
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 12 日
Massimiliano
Massimiliano,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 8 日
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine.
We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks.
our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days.
Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on.
On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket!
Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
真实旅客
6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Virkelig god service
Det bedste hotel indtil videre. Super god service. Vi blev gratis opgraderet til en suite ved ankomst på størrelse med en lille lejlighed, med stor stue, stort bad med spa og bobler, samt stort soveværelse med Queen size bed❤️❤️
Kim
Kim,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 4 日
antonio
antonio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 23 日
Natalie Munk
Natalie Munk,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 15 日
Paola
Paola,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 11 日
Luca
Luca,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 9 月 1 日
Clean, but extremely faceless and undecorated room interiors