Excellent hotel with amazing ambience, great restaurants, and fantastic amenities. Everyone was pleasant and professional from the moment we arrived to the moment we parted. Definitely a great first stay at the JW Marriott in Phoenix. Will be back again.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
The family enjoyed the stay here. The arcade and waterpark were better than we thought and the kids had a blast with both. As a morning person the garden area and seating area in front of the lobby with running water we’re really peaceful. My only regret is not using the golf range with complimentary clubs and balls more than once during my stay.
Raul D
Raul D,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 19 日
Staff seemed inconvenienced and bothered when we asked a question. The place is locked down with multiple restricted areas, and everything has to have key access and even rist bands on top of that. We felt a little like cattle being herded. For $900/night, we expected a much more luxurious experience. Felt communistic.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 14 日
nancy
nancy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Kelly
Kelly,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
This is a really nice facility with lot of different activities
yu
yu,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Great property overall. Very friendly staff. Breakfast option limited to Starbucks or the very over priced buffet. If travelling on a budget plan to eat off property. If budget is not a concern, food on property is great and service is great but you do pay a premium
Brent
Brent,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
KELLY
KELLY,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Rob
Rob,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Linda
Linda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 2 日
Horrible customer service. Totally disappointed.
Sandra
Sandra,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Beautiful.
Nickie
Nickie,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 13 日
Lisa
Lisa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Alexa
Alexa,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Stephane
Stephane,7 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 28 日
I was there for a conference and the organizers had negotiated to have the resort fees waived (as we are at the conference all day and won’t be able to use the facilities anyways) - but since I booked through Expedia, they charged me $55 per day for the entire stay. Absolutely unreasonable.
Cecilia
Cecilia,3 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 25 日
Truly awful place to stay. It’s a downmarket resort. 22 degrees outside and yet they have an ice rink and a snow machine! Would be interesting to compare these “features” with Marriott’s sustainability policy. Overall - over priced, over the top and not worth a visit
Andrew
Andrew,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Chris
Chris,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 16 日
Stay was perfect
Tania
Tania,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 15 日
It was a breath taking experience to be there. The resort is situated in a beautiful area with gorgeous palm trees and other plants around. The swimming pools and water park provided excellent services. A shopping area is located within a walking distance and provides excellent access to many restaurants, bars and stores.
Renata E.
Renata E.,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 9 日
Everything about this property is simply outstanding. There is something for everyone. We chose Sky Island and rented a pool cabana for the dat. This was a wonderful respite at the end of a glamping trip. Our restaurant choices were plenty and they offered one of our favorite Rose wines which we took as a welcome sign! Spent two wonderful nights - would definitely stay here again!
Lisa
Lisa,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 5 日
Excellent grounds, amenities
Bryan
Bryan,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 2 日
The property was amazing. We wanted a few “luxury” days following a glamping trip and the JW didn’t disappoint! The room was cool and comfortable, the grounds well landscaped and absolutely immaculate. Can’t speak highly enough of the service levels. Enjoyed a cabana on Sky Island, super pleasant. Food was all high quality. I would very much recommend!