This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it.
No ice buckets for ice. Found hair stuck to the sink under used soap.
Angela
Angela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jesse J.
Jesse J.,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Despicable Deplorable
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
Jacquline
Jacquline,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
Sadaf
Sadaf,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Definitely staying again
Love the hotel
Romeo
Romeo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Leroy
Leroy,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Jazmine
Jazmine,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 17 日
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
Oscar
Oscar,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 13 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Tonessia
Tonessia,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 10 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
*The noise from the upper floor was unbearable couldn't sleep cause of that
*Also the doors are not sound proof, lot of noise
* Shady people in the building
* Expedia says breakfast is included, when we checked there was nothing provided
* Would not visit again
Afshin
Afshin,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 10 日
No roku remote and kids was making loud noise and running all night, then they move us to another room loves it
Darlene
Darlene,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
They stay was okay. There was lots of stomping in the rooms above ours. Two different days people kept knocking on our doors, which was very annoying cps being one of the days. There were people that were just hanging around inside the lobby area that potentially lived at the hotel.
Roshandra
Roshandra,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep
The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
William
William,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Uche
Uche,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 25 日
Luis
Luis,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Casey
Casey,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 19 日
Sierra
Expedia真实住客点评
2/10 很差
2025 年 2 月 19 日
Did not stay there they didn't honor the conformed booking