給的房型未經同意就更改(ordered 1bed room but provided 2 beds room),浴室的龍頭損壞未修導致只有溫水可洗,浴室的暖器機也損壞未修
Ben
Expedia真实住客点评
6/10 好
2013 年 7 月 13 日
so far so good
outside only by taxi, nothing in hotel area, no wifi in room but staffs is nice
Family traveller
Hotels.com真实住客点评
8/10 很好
2012 年 6 月 2 日
真实旅客
Hotels.com真实住客点评
2/10 很差
2022 年 6 月 25 日
When we arrived the hotel was closed and we had to find somewhere else!
Jennifer
Jennifer,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2021 年 7 月 16 日
We arrived late and had to move rooms because of a dozen large bugs in one of the beds. The second room appeared to be fine. We checked the double bed for my 6ft 16 year old and I relaxed by having a bath. By the time I was out of the bath, he was asleep and I discovered different small bed bugs / flee like animals. By this time it was too late to move again, my son asleep and I was exhausted after driving with an early flight next day. Next morning no one was there to talk to.
Terrible, didn’t sleep
真实旅客
1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2021 年 7 月 11 日
Beddings had stains and there were insects in bathroom
真实旅客
1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 7 月 11 日
Jan
Jan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 7 月 5 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 7 月 2 日
Great for an overnight stop
Room was basic but clean.
Bed was really comfortable, pillows were especially comfy.
Shower was great, towels pure white.
TV was digital so lots to choose from.
Mrs L
Mrs L,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 6 月 24 日
Andy
Andy,2 晚行程
Hotels.com真实住客点评
6/10 好
2021 年 6 月 21 日
Run down hotel
Due to Covid there was no restaurant or even breakfast services. Hotel seemed run down
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 6 月 5 日
真实旅客
2 晚行程
Expedia真实住客点评
2/10 很差
2021 年 6 月 1 日
Brian
Brian,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2021 年 6 月 1 日
Hotel was clean, although only experienced room and reception as bar/restaurant was closed due to Covid restrictions I'm assuming.
Evening meal was room service only, but was delicious and well presented.
Breakfast however was delivered the night before in a small carrier bag, consisting of a yoghurt, 2 x chocolate muffins, an apple and a Capri Sun (but no fridge to put any of it in).
Phil
Phil,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 4 月 30 日
Good experience,staff friendly and value for money.
Francis
Francis,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 4 月 10 日
2 night stay near Gatwick Airport
Initial impression was of a very dilapidated hotel. The car park surface was badly broken up in many places. The atmosphere felt dreary, mainly due to the fact there only seemed to be 1 or 2 guests. Reception was unmanned except for arrival, a telephone number was shown on reception for emergencies. No instructions available to switch on bathroom towel tail heater. Shower was like standing under a waterfall, it had a very poor shower head. No hot breakfast available. This may have been a better place prior to Covid when there would have been more guests
Roger
Roger,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 3 月 15 日
Skylane hotel.
Very basic rooms with no upto date conveniences. looks very tired and in need of updating throughout.
GARY
GARY,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 9 月 26 日
Will not be staying again!
Confusion over what date it was at check-in, thinking we booked for the day after but we didn't. Room is very basic, one flat pillow each, aircon is locked on and very very noisey. Can hear everything others get up to in their bathroom, including whatever they are doing in the loo! Water pipes going over or around the room very loud and make a vibrating noise everytime someone uses water in another room. Left as soon as we woke up after an uncomfortable night on a very hard matress. Whole place needs a fresh update and need for more covid measures other than a bottle of hand gel at reception.
hollie
hollie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2020 年 9 月 23 日
真实旅客
1 晚行程
Expedia真实住客点评
2/10 很差
2020 年 9 月 19 日
Room smelled bad was very noisy shower was cold, did not sleep here I left and went to the premier inn 2 minutes down the road cheaper and much nicer!
Oscar
Oscar,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 9 月 16 日
Weird
At check in I got told if I wouldn’t mind being put in a room without a tv which obviously isn’t an option. Then got told they have no double rooms available even tho that’s the type of room I booked so ended up in a triple room with three single beds.
Also I choose the option to add breakfast for £8 which turned out to be a grab and go breakfast, for £8 I don’t think so!!!
Jamie
Jamie,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 8 月 12 日
unimpressed
Having unpacked, I then had to change rooms as there was no TV remote - also no hot water in the shower - not very impressed
Iain
Iain,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 8 月 3 日
No air con in two different rooms
Shower terrible
Sink was about to come off the wall
No one in any uniform
Would not recommend at all