The resort was really nice but they definitely nickeled and dimed you out of everything. Luau was wayyyyy over priced and for what we pay to stay at the resort they should have a shuttle that picks you up from the airport and takes you. I also didn’t like the 120 dollar a day damage hold that’s just ridiculous you shouldn’t be charging anyone a fee for every day they are there! Other than that the resort was really nice and clean I loved my room it had two balcony’s and a comfortable bed! The views were nice too. The food wasn’t that great and the water stations to fill your bottles had warm water in them. This resort has the potential to be 5 stars but it’s not.
Nicole
Nicole,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Peng
Peng,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Nice property with potential but it had become rundown and it shows. Also understaffed.
真实旅客
8 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
ALWAY AN ENJOYABLE STAY AT THIS PROPERTY. JUST A COUPLE WEEKEND STAY.
Jan
Jan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great time at Waikoloa Village.
Their lagoon is the best. Worth every penny. Some other charges caught us by surprise, but I guess they are expected these days. Food at Island Gourmet (at Queens Market ~1mile from resort) is good quality and reasonably priced. Very close to Lava club - excellent for dinner with sunset.
Balaji
Balaji,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Robin
Robin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 12 日
The house keeping will
Hsin Ju
Hsin Ju,5 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 10 日
Toshiyuki
Toshiyuki,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Be careful with billing
Need to be super careful to review the final bill. We were doubled charged for both valet parking and self parking even though we only requested for valet parking.
The king size mattress in our room was not comfortable. The middle part of the mattress sank in.
Train frequency is not frequent enough. Long wait time.
Food is expensive.
Sai Ngoh
Sai Ngoh,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
코나 숙소는 여기
일단 숙소내에 해수욕장이랑 워터파크급 수영장이 있는 거 자체가 넘사.. 아무래도 신발신는 문화라 객실 바닥이 좀 더러운 거랑 시설이 오래된거 빼고는 그 안에서 모든 걸 할 수 있는게 최고
Seonghoe
Seonghoe,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
They never came to clean the room nor was ever offered at the check in. People at the counter were not friendly, room was okay but bathroom tub had to be cleaned. I took a bunch of hair out myself because the water wasn’t going, the hair was a lot, as if it hadn’t been cleaned for a while.
CLAUDIA
CLAUDIA,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Sue
Sue,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Lacey
Lacey,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Emalee
Emalee,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Hiep
Hiep,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 26 日
4night stay
Room was lovely and the lady who checked us in was wonderful. Nice setting. However the pool bars/cafe closed at 4pm? Limited dining opportunities to pretty much an Italian restaurant pricey or a super expensive one ($58 for a vegetable curry! and I am used to prices in San Francisco). The resort is sprawling over a large acreage and has a tram which is super slow (quicker to walk) and on check out day was not working so we had to walk a fair distance carrying luggage to check out.
Karen
Karen,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
This was a paradise in paradise. Perfect for families and relaxing.
Brittney
Brittney,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Nice amenities and location.
Tori
Tori,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
This place is huge!! Takes a bit to get acclimated and every inch is beautiful -both natural areas and man-made areas. Whale watching was fun… the dolphins and turtles are a special treat