Pool was closed which was the whole reason I picked this room and the manager didn’t care at all did nothing to try to make our stay better told me I could just still pay and go else where!
Rochelle
Rochelle,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Quick Weekend Getaway
We found this place while looking for a hotel to stay, for a quick weekend visit with family members. Great location, loved the room, and greatly enjoyed our stay.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 7 日
The mattress hits the spring when you lie on it. Woke up with back pain in the morning. The bathroom tub water does not drain and backup covering the feet. So is the sink. Wash your face and wait until the water drains. All three days i had to wait for coffee and food in the breakfast room.
Jaison
Jaison,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Herbert
Herbert,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 27 日
Regret
The place was dirty. The pool was grimey and not fully functional. I would never have booked the room if i had known this in advance.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
Thursday night we checked in late around 9pm after an 11hr drive. The carpet floor felt disgusting. The beds are not comfortable. The next morning noticed the room was disgustingly dirty. The sink had noticeable gunk around the rink, the floor had crumbs all over. I have a 11-month toddler who crawls all over. Her feet and legs got dirty black just from crawling around. We requested a room change. Got switched to a new room which was much cleaner and smelled fresh. In the evening before bed, a cockroach was felt on my husband’s leg. Found it crawling under the bed. captured it on video. The outside tile of the tub was sinking in. Stepping out the shower you could feel the soft spot and the unevenness. The customer service from 2/3 of the front office staff were unpleasant, lacked customer service skills/ simple communication. Unpleasant stay overall. Will avoid this hotel chain in the future.
Celeste
Celeste,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Monique
Monique,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Perfectly fine. Bed is a bit hard. Great water pressure but the drain in room 207 is very slow. Great temperature control. All in all, a fine stay.
Ann
Ann,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
The hot tub was closed out of service and the pool was really cold
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 2 日
Kary
Kary,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 13 日
Shawna
Shawna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Jisoo
Jisoo,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Katherine
Katherine,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Originally came to this is hotel because of the pool but it ended up being dirty and freezing, other than that was nice rooms hopefully they fix the pool soon
Jarrett
Jarrett,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
It was okay, 150 deposit wasnt
Jake
Jake,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Lisa-Marie
Lisa-Marie,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 24 日
Need to change room for a non smoking room inspite of the property is completely non smoking as mentioned .. all water system was clogged.. asked for the change but there was no response .. elevator was having urinal smell .. not a good option I feel .. pool was not operating also ..