Not much foods can choice, buffet restaurant staff service not very nice.
xiaohuan
xiaohuan,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
This Hotel is the best choice for Vacation.
wen
wen,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 29 日
The room equipment is too old and there are too few charging ports.
Ye
Expedia真实住客点评
8/10 很好
2024 年 9 月 2 日
Standard room need remodeling.
David
David,6 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 7 月 2 日
Yinglai
Yinglai,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
The property is beautiful and well managed. The size of the resort is on the smaller side but the interior design and architecture are unique. The whole family loved the food and drinks - both were a cut above many comparable all-inclusive resorts. Excellent service as well.
Arpit
Arpit,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 12 日
Really enjoyed the property. Great food, staff, and location. Only thing I will say is check your room and make sure nothing is broken when you first check in. Report it immediately if so. I got charged $160 usd for the closest door that was already broken. We didn’t even use the closest during our stay. So we didn’t know to report anything. We opened the door to enter the room & it bumped the closest causing it to fall over and the shutters went everywhere. They “replaced”the door but didn’t even put it back on the tracks. So we just had to tilt it at a slant to make sure it didn’t fall again. The property was closing for renovations towards the end of our stay for 2 years. So I’m assuming they were trying to just get as much extra money as they could before closing.
Arlington
Arlington,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Nice
Grzegorz
Grzegorz,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
Rodrigo Olivas
Rodrigo Olivas,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Best resort ever!!
Maria rebecca
Maria rebecca,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Navpreet
Navpreet,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Maria
Maria,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Jessie
Jessie,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Had a great time spending a week long vacation at Paradisus Cancun. The interior of the hotel and the food was better than we were anticipating. Staff was very kind, helpful, and attentive.
Anabel at Flora was an exceptional waitress. The food was fresh, light, and delicious.
Abraham and Carina from Ginger were excellent. The Tequila and Mezcal tasting were top notch and I learned a lot about the local drinks.
Daniel the entertainment coordinator was great. He planned fun activities everyday and we really enjoyed his energy.
Hotel was a bit dated (however they are going to renovate at the end of May for a year) and the pool looked like it needed to be filled up with more water.
Bruce Frederick Palabrica
Bruce Frederick Palabrica,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
Juany
Juany,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
Blerim
Blerim,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Yingjie
Yingjie,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
jude
jude,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
The only thing I didn’t like was the room service. They stole our wine bottle or they took it back.
Enrry Margarito
Enrry Margarito,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 3 日
The Reserve was excellent- included 2 days of daybed reservations by the pool and concierge that booked all excursions and dinner reservations nightly.
Food was better than other all inclusive resorts that I’ve stayed at in Cancun. However, some of the steaks at Sal’s weren’t edible (Top Sirloin). The shortrib was great.
The nightly entertainment shows were 6/10. The last bar (Ginger) closes at 11pm which was fine for us as we went to bed around then.
Overall would recommend for couples vacation.
Brooke
Brooke,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 2 日
Terrible staff
Raed
Raed,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Good service
Sergey
Sergey,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Aseem Poudyal
Aseem Poudyal,4 晚行程
CheapTickets真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Loved the location. The Reserve adults only building was perfect for our needs. The resort is absolutely beautiful, can’t wait to see it after the remodel.
Matthew William
Matthew William,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Beautiful place! I definitely plan to come back here! Friendly staff, massive pools and beautiful beachfront. Food is excellent ⭐️⭐️⭐️⭐️