I booked this kind of room: Deluxe studio, 2 queen beds, Ocean View, instead I got partial ocean view. Front desk supervisor told me I should have booked a “front ocean view” room (option not available in hotels.com) in a rude way. Besides this unpleasant surprise, we have a connecting room with someone else that we don't know, who has children screaming and running since 7am waking up my family. When I talked about this problem to your supervisor, he told me to wait for tomorrow morning to be wake up again at 7 am and call security. Nonsense action that can be easily solved just by calling the connecting room to request better behavior during the morning and night. Also construction site is very noisy.
My wife had a month ago a knee surgery and when she was trying to get to the beach: elevator not working. You have to walk outside the hotel to get to the beach. Horrible stay.