They were accommodating, but it took effort to get them there. I booked two room(s) with one stipulation, that they be connected rooms, as I have 5 children. They told me that was impossible when we got there, but then upon seeing that they gave us two rooms, with one in between us, that was empty, they finally put us together. ALSO, lobby bathrooms were disgusting and no TP in EITHER stalls. Paper towels were strewn all over the floor in the bathroom as well. I felt like the staff was overall pretty nice, but they just didn’t care about family situations. Very understaffed as well.