Our experience at the Kirby was absolutely first class...the staff is professional, friendly, and attentive, the property is well maintained and updated, and our room exceeded expectations - immaculate condition, larger than most in NYC, with a great bathroom and shower (outstanding water pressure) and a perfectly working heating/cooling system. The location is great - short walk to subway station, Bryant Park, Hudson Yard, and great restaurants. I am not a fan of NYC hotels due to tiny rooms and typically poor bathrooms. The Kirby is my new 'go to'. Mine was a 5-star experience!