Hotel was clean. The staff was so friendly. It's in a great location and within walking distance of main street in Gatlinburg.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Good
Yulian
Yulian,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 25 日
Worried about the bear.
BING
BING,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 15 日
I've been staying at Sidney James since 2009. With that being said, I have never had such uncomfortable mattress in all my visits to there. Really disappointed that there was no microwave in the room.
Maintenance was right on spot when we had issues with the frig. Over all, it was a good visit except for the beds.
Lynn
Lynn,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Very nice staff and great rooms
James
James,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
The room was clean and the stay was great.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Pool was beautiful, friendly staff and only a short walk from main strip.
Manuel
Manuel,5 晚行程
Hotels.com真实住 客点评
10/10 绝佳
2025 年 12 月 10 日
Clean and nice staff
Stacy
Stacy,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 6 日
Room was clean. House keeping on request. Could not get fireplace to work. Bathroom was extremely small. Staff was very nice.
Kenneth
Kenneth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
ANGELA
ANGELA,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Clean rooms great staff.
Marj
Marj,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Jaclyn
Jaclyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Cheyanne
Cheyanne,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 24 日
Room was completely neglected. We stayed for 3 nights and never had room service a single day. We usually left in the morning and came back in the evening with the hope that the towels/toiletries would be replenished but they didn’t do at all.
Not a very pleasant stay.
Suraj
Suraj,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Christina
Christina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Great weekend stay and location. Liked that the trolly picked up right out front. Room was clean and smelled pleasant. Great indoor pool/hot tub area for a bit of rest and relaxation. Would stay here again.
Tracy
Tracy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 22 日
Clean room
Bill
Bill,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 18 日
Trevor
Trevor,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 18 日
Rainer
Rainer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Pretty clean.
John
John,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
My room was very clean. All the staff was extremely outstanding
Rachel
Rachel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Enrique
Enrique,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
We had a wonderful stay! The front desk guy was super nice and the cleaning crew made sure we had fresh linen while we stayed and the chef cooked amazing food! Everyone was so accommodating and kind! We even got to see a bear on the parking lot!!
Brandye
Brandye,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
The staff were very friendly and helpful and even let us check in early. We were pleasantly surprised!
Brooke
Brooke,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 12 日
I did not read the part about the pet fee I booked for 2 days but I only had money on me for the dog to say one they basically told me I could leave then. Also bring up there and ask for batteries for the remote control they said they would be around about 4:00 p.m. I asked at 11:00 a.m. cannot watch TV all day I ended up leaving after the first night due to no TV I was pissed because they told me I could leave over the pet fee very rude the room had a smell that you absolutely could not get past!! Never again