Hotel was clean. The staff was so friendly. It's in a great location and within walking distance of main street in Gatlinburg.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Good
Yulian
Yulian,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 25 日
Worried about the bear.
BING
BING,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Clean rooms friendly staff
KEVIN
KEVIN,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 21 日
The tub was slow to drain and the staff wasn’t pleasant the amenities were expensive
Stanley
Stanley,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Very friendly staff. Parking lot could be revamped, difficult to get in and out of parking spaces when hotel at near capacity. Covered garage on property was much better condition to park in when space available. Breakfast not included but available at on site restaurant but we did not eat on premises. Indoor pool was ideal for our 3 year-old granddaughter on rare occasion of down time from sight seeing and shopping. Bonus near seen in parking lot near outdoor pool!
Donna
Donna,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 19 日
The property was near downtown, you could walk everywhere, which is convenient so you don't have to drive and pay for parking. The room was clean, but quite small. The TV was outdated and there was no microwave. Where our room was located, there was no direct line to the heated indoor pool, so we had to go outside in the cold to get to and from the pool. Would maybe stay here again if there was no better option.
Heather
Heather,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Great overall for the $ couldn't beat it
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
I've been staying at Sidney James since 2009. With that being said, I have never had such uncomfortable mattress in all my visits to there. Really disappointed that there was no microwave in the room.
Maintenance was right on spot when we had issues with the frig. Over all, it was a good visit except for the beds.
Lynn
Lynn,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Very nice staff and great rooms
James
James,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
The room was clean and the stay was great.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Pool was beautiful, friendly staff and only a short walk from main strip.
Manuel
Manuel,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Clean and nice staff
Stacy
Stacy,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 6 日
Room was clean. House keeping on request. Could not get fireplace to work. Bathroom was extremely small. Staff was very nice.
Kenneth
Kenneth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
ANGELA
ANGELA,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Clean rooms great staff.
Marj
Marj,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
Jody
Jody,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Lorraine
Lorraine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Jaclyn
Jaclyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Cheyanne
Cheyanne,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 24 日
Room was completely neglected. We stayed for 3 nights and never had room service a single day. We usually left in the morning and came back in the evening with the hope that the towels/toiletries would be replenished but they didn’t do at all.
Not a very pleasant stay.
Suraj
Suraj,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Christina
Christina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Great weekend stay and location. Liked that the trolly picked up right out front. Room was clean and smelled pleasant. Great indoor pool/hot tub area for a bit of rest and relaxation. Would stay here again.