Didn’t get the full gold experience and it was my birthday that wasn’t acknowledged. I checked in at the main floor I didn’t know there was a club floor private check in
Melissa
Melissa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 6 日
We were in town for a wedding and are very happy we chose the Fairmont. We stayed in a renovated room/floor. The room was clean and comfortable, shower was amazing. All staff were pleasant and attentive, especially Tamara in the Gold Lounge. She is incredibly personable and treated my husband and I like old friends. Definitely would stay again.
Jill
Jill,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Stacey
Stacey,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 22 日
It’s The best
Fernando
Fernando,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
My wife and I really enjoyed our stay at this location. The accommodations were very nice. However, what really stuck out was the hotel staff, its the best that we have experienced.
Harding
Harding,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Natalie
Natalie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 16 日
You can walk to restaurants and Michigan ave and the area is nice and safe
Rana
Rana,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Jermaine
Jermaine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Rosy
Rosy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Always a great place to stay!
Stephen
Stephen,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Fabulous stay!
Staff was excellent - very good customer service. Gold concierge staff were amazing. Delicious breakfast and afternoon canapés were delightful. Room very comfortable. Suggestions - I would like to see complimentary wine served with canapés as does other similar higher end hotels. Also, we couldn’t make it back for the evening dessert window. So I would have liked a chance to have it delivered to our room - that would have been a very nice touch.
Erik
Erik,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Excelent staff service and Gold Launge...
the only issue was that the shower clogged and was nasty that got filled with water, told front desk and maintenance had to fixed it twice.
Everything was great...
Jaime
Jaime,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Staff was extrmely helpful!
loved the Gold experience!
Jaime
Jaime,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 12 日
The hotel was beautiful & the lounge access with the gold package is amazing! I had a great time. The staff was so welcoming. I loved my room so beautifully decorated & the bed was so comfortable.
Katrina
Katrina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Pleasant experience, helpful staff
After a work obligation, we stayed a few extra nights in Chicago and relocated to the Fairmont to be near Millennium Park. We upgraded to the Fairmont Gold Experience; the lounge amenities and staff were well worth it. The location was convenient and easily walkable. The room was spacious and quiet. The only two flaws were that there were only four smaller pillows for a king-sized bed. I wanted more pillows or pillows that were firmer and bigger. The other issue is that the toilet paper was of really low quality. Other than that, the concierge recommended a restaurant that was the best during our stay, and the staff were friendly and courteous.
Sara
Sara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
This hotel was perfect in every way. Staff was amazing, rooms were clean, loved the views from our room. It was an overall really great experience.
Stacy
Stacy,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 12 日
KOHEI
KOHEI,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 5 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Good
Tiffany
Tiffany,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Gold level floor 15 is a great value
Lindsey
Lindsey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Josh
Josh,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Nick
Nick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Great, compact traditional hotel with recently refurbished rooms for the Gold floors