The central air conditioning in the room is broken, and they placed a portable air conditioner, but it’s also faulty. When turned on, it makes such a loud noise that it’s impossible to sleep. The front desk staff were very arrogant, claiming it was our problem and that no one had complained before. That’s because the weather in New York has gotten cold recently, and that’s why we needed to use the air conditioner. They assumed it was the guest’s problem without even understanding the issue. This is not the way to solve the problem!
HUASONG
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 2 日
JUN
JUN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 21 日
Ruyu
Ruyu,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 3 月 20 日
It takes a long time to wait for elevetor every day.
YUMIN
YUMIN,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
NYC trip
The desk was very good and helpful. The room was very clean and comfortable! The breakfast needs to be upgraded. How do you serve French toast stick and waffles without syrup but they had mustard. What do you use mustard on for breakfast items. Not enough choices.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Taylor
Taylor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Leia
Leia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
The breakfast was terrible - food wasn't hot and sausage was dried out. Too many people
Barbara
Barbara,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Our uncomfortable stay in NYC without the extra be
The hotel is great. Main problem was that we reserved 2 rooms for a total of 5 guests( two queen beds’ room and a king bed room) they gave us two rooms with a kind bed in each. When I told the receptionist if she could change one of the rooms to one with an extra bed or add a single mattress to one of the rooms, she replied that was not posible and did not showed interest to solve it. So we have to sleep three in one king bed. Not what was planned.
Jorge
Jorge,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Good location, close to red, yellow orange lines
starbucks around the corner. clean, breakfast typical hampton inn, service was good and they hold your bags.
Jay
Jay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
I ❤️ NY
Hotel was in such a convenient location! Service was great and the complimentary breakfast was a plus!
Ariel
Ariel,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Good hotel, terrible breakfast
Great location and hotel was fine. Breakfast was the worst I’ve ever had.
M
M,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Jennika
Jennika,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Jaime
Jaime,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Perfect for family stays in the big apple
This hotel met all our needs, location, breakfast, and comfy room for two aunts and their nephew for his first time in New York City. Super quiet, not too crowded in the lobby, no problems with facilities or cleanliness.
Shirley
Shirley,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Cristina
Cristina,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Hyoung-geun
Hyoung-geun,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Courtney
Courtney,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Good place to stay overall
Everything was clean and well maintained. Job and Niecy were very friendly and helpful. Breakfast was good with a decent variety. Beds were comfortable but the pillows were not to my liking. They were very soft/airy. I prefer a firm pillow but those were the only option. The WiFi never worked in our room. We could connect for a few minutes while in the lobby/breakfast area then it would disconnect.