El hotel y el servicio estuvieron de lo mejor. Ya conocíamos el hotel antes de que fuera all inclusive y nos encantó, ahora el servicio es más completo. El personal en general está muy atento a que te sientas muy bien.
Ana Maria
Ana Maria,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Anna
Anna,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Nashid
Nashid,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Hotel confortável, muito cheio, comida mediana.
Bom hotel no geral, confortável, equipe gentil.
Comida e bebidas medianas.
Conseguir um lugar decente próximo da piscina é impossível. As pessoas reservam as cadeiras com um item pessoal, 5h da manhã, e não desocupam mais até o fim do dia. Quem não acorda igualmente cedo não consegue um bom lugar próximo da piscina.
Andre
Andre,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Sonia E
Sonia E,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Not a place for a foodie! Sea&Sun save it!
Not for a foodie.
The Mexican was barely acceptable.
The Hani was good
The diner good
The pizza good crust not good sauce
It was a challenge to find good food.
Coffee place had good drinks and pastries
leeann
leeann,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Of all the Hotel Zone resorts, this is the one!!
Great experience. Food was significantly upgraded from most all-inclusives. Everyone was so friendly even when we may have been a little inebriated. We were there for the Super Bowl and they hosted a party for the Americans at their sports bar. They even were able to find the English language broadcast. This may become our new annual tradition
Eric
Eric,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Tohuyen Thi
Tohuyen Thi,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 27 日
very poor food in all restaurants.
Saba
Saba,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Our room was not right so we had to switch rooms 3 days in, we were supposed to have a sofa bed for our teenage daughter but they gave us a room with one bed and the roll away bed provided was awful. Other than that the staff and food were wonderful
Angela Jean
Angela Jean,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
.
Nada
Nada,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Very pleasant staff, lots of dining options and good quality food. Would love to go back again
Abhijit
Abhijit,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 24 日
First of all, there are some nice staff (like the bellboys they are professional ), but the overall experience was not good.
Checkin was slow and we had to stand in line for 20
Min ( not like sitting in a waiting lounge like the other resort does)
Rude staff: it took 30min for us to get a slice of pizza from the beachside lounge. It was windy and rainy, the pizza was ready and the waiter just let is sit on the counter without serving it. We decided to leave and told him it was taking too long, and the waiter, Henry, yelled at us saying ‘it’s up to you’
Overall bad food quality: they do not have main restaurants for lunch, only snacks or fast foods. Most of the food doesn’t taste good and everything is salty.
Unpredictable restaurant hours: 750
Pizzeria supposed to open at 12 but actually was not until 1pm. We went to the sports bar at 9 pm (a regular time for sports bar I guess?) and they told us no food available. Taco cart does not open on some days (I still haven’t figured out the pattern)…
Do not disturb sign is like a joke: last night we put on the DND sign and someone knocked our door in the evening, just to give us a ‘new menu’… is that something important to override the DND sign? I also don’t understand the menu… are they going to charge for room service moving forward? What kind of all inclusive it is?
Dirty towels: stains on both beach and bath towels, especially beach towels, there are yellow brownish stains on many of them
Yang
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Claudia
Claudia,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Vincent
Vincent,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Wonderful resort; safe, with excellent food options and very helpful staff.
Pushpinder
Pushpinder,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Khaled
Khaled,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Alex
Alex,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
William Edward
William Edward,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
Roxana
Roxana,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
The food was surprisingly very good for an all inclusive resort. There were a few things that we reported like a broken shower rack and blow dryer which were not fixed throughout our 5 days at the resort. Additionally we ordered room service that never arrived. Besides the poor customer service in those particular situations, staff was friendly.