I WAS CHARGED $47 for a bath towel they think I stole!! I noticed that I was charged $47 on my credit card when I got back and I just called the hotel and they said it’s because I stole a bath towel. First of all, even if I did what bath towel at a hotel is worth that much. second of all I’m traveling for work. WHY would I ever steal a bath towel. Filed a claim with my credit card, hotels.com, & a the BBB. Complete SCAM. Don’t stay here.
Kimberly
Kimberly,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Warning - security violation
Warning!
You are REQUIRED to share your drivers license or passport to keep on file. They made a photocopy and put into a folder.
Extreme violation of personal data being stored unsecured.
Dan
Dan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Darren
Darren,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Quick Road Trip to Austin
Brought my 14 year old son on a road trip to Austin to see the famous landmarks and places around town. The hotel was great. Quick and easy check-in. Room was nice and clean. We had a good night sleep.
Ryan
Ryan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Dina
Dina,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Sherryle
Sherryle,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Joyce
Joyce,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
Bobby
Bobby,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
2 nights stay.
I wasn’t really happy on the first day. My tv & fridge weren’t working, also the AC was leaking water inside the room and the carpet was soaked so I couldn’t even walk around comfortably. Couldn’t change rooms either because they were fully booked. Next day they gave me a different room & everything was all good. Didn’t offer nothing but an apology about the previous night though.