I booked and paid for a specific room, but was given a completely different one that was outdated, dirty, and not at all what I expected. The room hadn’t been properly cleaned—there were stains on the sheets, dirt in the corners, and mold in the shower. After complaining, I was moved to a “nicer” room, but it was even worse. The carpet was peeling up, the entire room smelled like cigarette smoke, and the mattress had visible urine stains. Extremely disappointing experience. This place needs a serious deep cleaning and better quality control. Looks way better online.