The staff are very helpful and professional, the hotel is very nice and clean
RANDY
3 晚结伴旅行
10/10
Hung
5 晚行程
10/10
MASAHIRO
2 晚行程
4/10
Sri
3 晚行程
10/10
Good
Khanh
2/10
MINH
10/10
Khanh
10/10
From Daisy the receptionist 2 the hotel manager and all staff at the Empress were kind. helpful and very accommodating. We will go back again
Dorothy
4 晚结伴旅行
8/10
Sehr gute Lage. Viele Sehenswürdigkeiten fußläufig in 15 bis 30 min zu erreichen. Zentral aber in einer ruhigeren Seitenstraße gelegen.
真实旅客
3 晚行程
8/10
room is a bit small as mentioned but well arranged. Shower is great. Good service from the desk staff with helping to reccomand places, providing a city map helping book a taxi and etc...
真实旅客
1 晚行程
8/10
Nice and quiet but still within walking distance to all the night life.
Staff are all lovely - we liked the hotel so much we extended our stay twice.
Only one complaint - the WiFi is slow and unreliable.
Christopher
2 晚浪漫旅行
8/10
真实旅客
5 晚行程
2/10
got lied to about changing dates and was forced to pay after I paid Expedia. Expedia told me every thing was taken care of and after I arrived I found I was lied to by Expedia..
Wir übernachten immer im Empress Hotel. Man kann die meisten Sehenswürdigkeiten zu Fuß erreichen.
Steiny
1 晚行程
10/10
My stay at the Empress Hotel was really good. The staff were so kind, friendly and helpful. They were informative of where to find places and made my stay very relaxing. My bedroom and ensuite were lovely and had everything I could possibly need. The breakfast room was bright and welcoming and the meal was perfect. On my last day there was a huge downpour and I got extremely wet on my way back for my luggage, Although I had checked out at noon, the staff let me use a small cloakroom to change out of my very wet clothes before leaving for the airport and my flight home to New Zealand. I can thoroughly recommend the Empress Hotel and will certainly be staying there again when I return to Vietnam in the New Year.