The staff are extremely unhelpful. There is a sign in the room saying to request room cleaning a day in advance, we requested our room to be cleaned the next day and the girl say “yes” but didn’t write anything down. We asked twice to make sure she got our request and she “yes yes”. We got back the following evening and our room was a mess, no clean towels. We had to go to the front desk to ask, the front desk didn’t do anything about it. He said that when they tell housekeeping sometimes doesn’t listen. When we said that isn’t our problem, we paid to stay here and requested our room to be cleaned and it’s not cleaned, he said there is nothing they can do and they would not reimburse anything. We then had to bring our own dirty towels to the front to get clean towels. Horrible service, would never stay here again. Staff was terrible and service was even worse!