Check in is at 3pm. After a five hour drive, I arrived at 2pm. Lady wouldn’t let me check in early unless I paid a $25 early check in fee.
Went to get coffee in the morning and upon my return at 10:10am, my room was occupied by the cleaning ladies. I didn’t checkout but they found it ok to check me out.
Checkout is at 12pm. After waiting 20 minutes to get my room back, I was annoyed that I got a knock at my door at 12:02pm that checkout is at 12pm.
I stay there 1-2 times a month l but will not be returning back.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
dommage pour l’autoroute coller à l hôtel
l’hôtel est top à condition de ne pas avoir une chambre côté autoroute ça roule toute la nuit avec un bruit énorme impossible de dormir pourtant j était fatigué âpres un long trajet de voiture le lendemain j ai demandé à changé de chambre ça été fais toutes suite et j ai bien dormi dommage de m’avoir donner la chambre côté autoroute le premier soir surtout que l’hôtel n’était pas plein d ailleurs c’est chambre devrait ne pas être louer ou a un prix inférieur et spécifier que l autoroute est a 300 mètre de la chambre
thibaut
thibaut,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Nanci
Nanci,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Cynthia
Cynthia,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 8 日
The shower sucked. They definitely need to change out the shower head.
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Nice but needs work
Nice hotel but the refrigerator and coffee maker did not work. When I told the front desk, she said she would tell maintenance but she did not offer an apology. Poor service.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Ashley
Ashley,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Tatyana
Tatyana,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Jason
Jason,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Great stay, but needs some work to make it better.
This was my first time staying at this location. The staff was professional, courteous, and friendly. We enjoyed our stay here and look forward to staying here again. However, what I would like to see taken care of is that all the air vents be cleaned, such as the bathroom vents and the air vents in the laundry rooms and hallways and roof/ceilings. Another thing is the sunrise grill, says they close at 9:30pm but when we went there to eat at 8:30pm we were told by which I believe to be the manager that they close at 9pm and could service, only drinks and appetizers but would have to hurry and be done by 9:00pm. The free nt desk and the paper left in our room for the time closing both said 9:30pm. So we had to leave the hotel and find a place to be able to sit down and eat. I hope these matters could and will be addressed before my next visit.
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
COFFEE!!
Check in was amazing. Your representative on the evening I checked in was helpful and cheerful. The room was fine. Clean and comfortable. The problem was in the morning. I did not care for the in room coffee. I went to the lobby and the pot was empty. Your representative said it could not be refilled until the kitchen was opened at 7 am. At 7:30 there was still no coffee.
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Ezra
Ezra,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Xochitl
Xochitl,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Very clean, convenient to anything you’d want to do whether in Carp or if you wanted to head to Santa Barbara, even though it’s right next to the freeway it was rather quiet
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Bill
Bill,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
The Best Western Dump
This place is an actual dump. They deposit old/broken furniture and hotel items in several patios and units on the first floor. I was in a room next to this dump and had the displeasure of the view and smell of the Best Western dump. Aside from the dump, the rooms and facilities are old, dingy and dirty. In no world is this a 4 star hotel, on its best day it might be a 2 star hotel. Do yourself a favor and do not stay there.