Broken bathroom door closure. Broken ice maker and no ice, coffee pot but no filters, outdoor deck but very dirt furniture and floor. So dirty would not sit down afraid to stain my clothes. For a five star facility this area looked neglected.
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 23 日
We have a great weekend!! Beautiful ocean view, everything perfect!
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 21 日
Hotel is in a lovely area, beautifully landscaped with numerous activities geared to families with children. Main pool areas are crowded, but the beach is long and wide. More hotel than my husband and I need,the room was as described
Barbara
Barbara,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 19 日
Extremely friendly staff, great restaurants and beautiful property. Can’t recommend it enough
David Moss
David Moss,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 9 日
Unit was generally tired and had a 1980s appearance. Lighting was awful. generally a sad experience. coming out of elevator you still had steps before getting to unit !. Address given was to a real estate office with note on door. then had to drive to Omni hotel front desk which was busy. Had to pay a resort fee but was not planning on staying at a resort or using any of the facilities.
Timothy
Timothy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 2 日
Loved this resort and amenities!
Emily
Emily,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 6 日
Ibraham
Ibraham,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 25 日
Paula
Paula,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 11 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Travis
Travis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 7 日
Sandra
Sandra,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 5 日
We loved the new interior design updates and decor. Everything looked fabulous!
Allison
Allison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 4 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Allen
Allen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Very nice. Clean and friendly.
Tony
Tony,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 29 日
We arrived and thought the resort area was beautiful. Out villa we stayed in and had a great view of the ocean. However, the room many many years. There was a huge spiderweb, going into the doorway that we had to clear out before going into our room. When I sat on the bed, the bottom bed board apparently came loose and you could hear it hit the ground. The mattress had a big dip in the middle of it. The TV screen was about 24 inches, way too small for the room. There was no chair to sit on all we had was just the bed. I ended up getting bit by bedbugs the very first night. We left the next morning as I was not going to stay in a place that was this old and in this condition. we drove three hours to get to Amelia Island from where we live for our anniversary. We were at the resort for a total of about 14 hours left the next morning after getting bit by the bedbugs. The property agreed to not charge me for the second night, but continue to charge me for the resort fee when we weren't even there. I would suggest going down to Fernanda Beach or one of the other islands to look for accommodations.
karen
karen,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 29 日
The check in process took very long. There were 2 customers with issues and many questions and the desk clerk clearly needed help. Though we were texted the day before about "complementary drinks", the desk clerk indicated that was for the hotel guests and not the villas. Ugh! I was given incorrect directions by the security officer which caused us to drive up and down the property several times. We were provided the incorrect instructions for the WIFI. The instructions were written down and still provided incorrectly by the desk clerk. That also took some time. The pictures don't show that the villas are actually quite dated and the large pool in the pictures is actually part of the hotel not the villas. The villas I must say, are very clean. They are however, super basic and ours was strangely spaced. The bathroom and kitchenette shared a small space. Literally the toilet was 3 steps away from the fridge and 2 steps from the coffee maker/cabinet. It is absolutely worth to spend the additional money to stay at the hotel instead.
KATHY
KATHY,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 28 日
The villa we stayed in was not kept up. Was not clean and the water system was not working correctly could not shower because water smelled so badly . Only positive was the amenities and food was very good
Rhonda
Rhonda,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 28 日
Very poor condition of the villa
Toni
Toni,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 27 日
jantz
jantz,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Clean room, beautiful view, responsive staff.
TRACIE
TRACIE,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Great as always
Mary
Mary,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Beautiful resort, clean rooms, and outstanding staff!! Especially Tunde, Anastasia & Laura! So very kind and accommodating. My reservation was lost in the cloud, and after a long drive from MN everyone was exhausted and ready to get to the room! Once everything was figured out they gifted us an upgrade! Can not rave enough about the amazing customer service!