Absolutely awful experience from start to finish. ZERO stars. Would give less if possible. Booked reservation 9 months in advance. But because it was thru a 3rd party (Hotels.com) we were provided with the WORST room. First floor. Right by main entrance door. Handicap accessible. Next to ice machine. Asked to have different room. Told they were "booked solid" but the parking lot was never over 20% full even when we checked out at 4am next day. Room was FILTHY! Sheets gross. Shower disgusting. Floors obscenely dirty. Noisy as the running of the bulls in Spain. Front desk person incredible unhelpful and couldn't care less about her job. This stay was scary. Feel like i need to scrub my skin clean for days to get the gross off. Do better Wingate.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 2 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 20 日
The room was not serviced. No towels refreshed and no soap.
John
John,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Gabriele
Gabriele,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 26 日
Rosaleen
Rosaleen,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
This was am easy booking. Our room and amenities were as described but actually better. Easy check in and out. Accommodating, professional and friendly staff. Nice property and grounds. Clean, quiet and comfortable beds. Id stay here again. Also, a fantastic Indian market across the way i highly recommend.
Theresa
Theresa,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 28 日
Arrived in time to watch the second half of the NFL AFC championship game, network channels were not working. Went to set the room temperature, thermostats on wall not working. Took a shower, ended up standing in 4” of water. Room was clean but definitely showing its age. Bed was comfortable and free breakfast was edible. Would not stay here again.
Ken
Ken,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Decent place for the price point. Our room could use a little maintenance. Sink at drink bar dripped, shower curtain was too short so water splashed out on the floor but the real problem was the heat never really kicked up. We turned the thermostat up repeatedly to get it warm enough to sleep comfortably. Step up to the bathroom not ideal and buildings have no elevators.
Breakfast was good with hot items scrambled eggs, sausage links and a waffle maker.
Lance
Lance,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 25 日
harold
harold,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 21 日
Sargun
Sargun,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Wendell
Wendell,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 20 日
Excellent staff! Great customer service!
The room was nice. We had a view of the pool. It was off-season so the pool wasn’t open, but would’ve been great in the summer. There was a hot tub, but we weren’t able to use it as we didn’t bring our suits. Wish we had. The staff was amazing. Very helpful even changed our room to the 1st floor as they don’t have elevators & made it so that we were close to the outside door and didn’t have a long way to walk as I am having knee replacement surgery later this week. They were even kind enough to bring us ice as the ice machine in our building had been unplugged. We would definitely stay there again. In the future, I would ask for extra blankets as they don’t have comforters on their bed and we didn’t realize it until later in the evening.
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Thoughtful Staff
The staff took could care of us. There is no elevator and the clerk moved us to a ground floor. It is rather obvious, we are seniors.
Dennis
Dennis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Great hotel
Ralph
Ralph,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 17 日
Too many buildings for one property. It was like staying in a cabin
John
John,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 16 日
This was the worst stay at a Hotel I have ever had I dont even know where to begin. should it be the dead person in the parking lot or the hair in the shower that was not mine when I came back for my second night stay or the giant spider above the bed or the power going off in middle of the night or the staff calling out so there was no breakfast not that I would of eaten it because of the rash I got sleeping in a very stained bed. I urge Expedia to not recommend this Hotel.
Patrick
Patrick,2 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 10 日
Mediocre for the cost.
This place is fine, but it could use some help. For example, it could use help with wall outlets that work. Or the ability to loan a cork screw out - or even have one at the front desk. Or breakfast to be available when they say it will be available. Or cleaning up sullied towels from behind the nighttables before new guests arrive.
The hot tub is cool, I guess.